Results 1 to 7 of 7
  1. #1
    Lounger
    Join Date
    Mar 2002
    Location
    Lauderhill, Florida, USA
    Posts
    31
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Disappearing Messages (OE6.00)

    All messages in all folders disappeared. I am running Win2K/SP4, IE6, OE6, and all available patches. Messages downloaded from ISP go into the Inbox but disappear when I open another folder and then return to the Inbox. If I move messages from the inbox to another folder, they disappear when I open the folder.

    I have removed OE6 (per MSKB instructions) and reinstalled it from the MS IE website. The messages still disappear!

    I have checked for all kinds of malware and find my system to be squeaky clean.

    Could this be related to any of the security patches?

    -- ChuckD

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Disappearing Messages (OE6.00)

    In Outlook, there is a view that shows only "unread" messages which can lead to this. Not sure about Outlook Express. Also not sure if there is an OE equivalent to the Inbox Repair Tool for Outlook (scanpst.exe). I guess I'm just not very helpful today. <img src=/S/sad.gif border=0 alt=sad width=15 height=15>

  3. #3
    Lounger
    Join Date
    Mar 2002
    Location
    Lauderhill, Florida, USA
    Posts
    31
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Disappearing Messages (OE6.00)

    Thanks, jscher2000, for your response. It appears that no one has the answer to this problem (14 views - 1 response).

    On a hunch, I started removing the security patches I recently installed. Wadouno, I removed B835732, re-booted, and checked OE -- and you guessed it -- it's working perfectly (so far). Unfortunately, my previously saved emails were not recoverable. : (

    I'll keep this posting updated if anything changes.

    -- ChuckD

  4. #4
    2 Star Lounger
    Join Date
    Dec 2001
    Posts
    174
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Disappearing Messages (OE6.00)

    Just had same problem under specific user -user "a" my son receives mail -message contents cannot be seen --looking at message source everything is there. Switched user to "b"--my account receive mail everything ok.
    I renamed my inbox.dbx inbox_a.dbx and copied my son's inbox.dbx to my identity-- opened my inbox and everything is ok all messages including contents seen.
    From above I can only understand that outlook express in my son's profile is skrewed---but where I haven't a clue.
    Any ideas??

    Smbs

  5. #5
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
    Posts
    5,009
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Disappearing Messages (OE6.00)

    Try creating a new profile for your son and migrate all his folders into it. HTh
    Gre

  6. #6
    Silver Lounger
    Join Date
    Jun 2001
    Location
    Morden, Surrey, United Kingdom
    Posts
    1,838
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: Disappearing Messages (OE6.00)

    Does anyone else see the posts in this thread as dated back in April 2004? The ones before and after it are dated September ...?!
    Beryl M


  7. #7
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
    Posts
    5,009
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Disappearing Messages (OE6.00)

    Yes, I also see the last post as having been in April of this year. The problem was that someone recently attempted to start a new thread by replying to the last post in this thread. That post is now the first in a newly titled thread, but a certain amount of disclocation has remained. In principle, the Lounge software is working smoothly and as intended. HTH
    Gre

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •