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  1. #1
    Lounger
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    Black Bar across Word Document (Word 2000 )

    We have a laptop that shows a solid black bar across each Word document. The black bar goes from edge to edge of the page but varies in depth. Sometimes the black bar is up to 4 inches high but always from left to right page edge to page edge. When we go into Print Preview, the black bar goes away. You can work in the print preview mode with no problems but as soon as you close print preview, the black bar is back. We have tried Detect and Repair and re-installed Office but that doesn't solve the problem. Other applications do not exhibit the problem; just Word. If anyone has any ideas or suggestions, they would be greatly appreciated.

  2. #2
    Uranium Lounger
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    Re: Black Bar across Word Document (Word 2000 )

    Hi Joanne:
    One possibility is the video card or drivers. While this article is probably not directly on point, it does tell you how to change the video driver's hardware acceleration & contains links to vendors for updated drivers.

    Another thing I found on the KB regarding a black bar was <!mskb=824936>Microsoft Knowledge Base Article 824936<!/mskb>.

    If none of these give you a clue, try the steps listed in <post#=197827>post 197827</post#>.
    Hope this helps,

  3. #3
    Super Moderator
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    Re: Black Bar across Word Document (Word 2000 )

    This is an interesting problem and I don't have a ready solution but out of interest - is this laptop set to extend the desktop onto another screen? Could this be taxing the video drivers too far?
    Andrew Lockton, Chrysalis Design, Melbourne Australia

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