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  1. #1
    3 Star Lounger
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    No Desktop (XP Home)

    Hi

    A friend of mine is having a problem with his PC, I've had a look but can't work out what's causing the problem.
    Basically when he starts up the pc everything works fine up to the point where he needs to log in on his own user account. When he does it takes forever. However when his desktop comes up there is no background image, no icons on his screen and the task bar is missing. All that is showing is an image called (ACER Aspire) which is the company that built the PC.

    His family all have seperate logins and it happens on all of them.

    So at the moment he is pretty well locked out of his PC.

    Has anyone come across this problem before? I've looked in the Microsoft Knowledgebase but with out success

    Thanks in advance
    Dax


  2. #2
    Uranium Lounger
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    Re: No Desktop (XP Home)

    Have you tried booting in Safe Mode?
    -Mark

  3. #3
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    Re: No Desktop (XP Home)

    Hi mark

    Thanks for your reply
    No I haven't because it won't let me. It was one of the first things I tried. I tried holding done the relevant key during bootup but it just goes to the users log on screen

    Cheers
    Dax


  4. #4
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    Re: No Desktop (XP Home)

    Can you use CTRL+ALT+DEL to bring up the Task Manager? If yes, then you can use File | Run to start other tasks such as MSConfig to help debug startup problems.

    Joe
    Joe

  5. #5
    Uranium Lounger
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    Re: No Desktop (XP Home)

    My next course of action would be to dig out the Windows XP installation CD and run a repair after booting from it. Joe's suggestion is a good one, you may be able to pinpoint what is causing the system to "hang." From your description, it sounds as though the boot process is normal until it lands at the welcome screen, and then after entering the user and password the glacial slowdown occurs?

    A note on Safe Mode, my preferred method is to start mashing the F8 key as soon as the system starts until the menu appears. If the BIOS complains about a stuck key, mash more slowly. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Unless things are really munged up, this should always work, because it comes from the boot loader and is long before Windows loads any high level stuff.
    -Mark

  6. #6
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    Re: No Desktop (XP Home)

    How much memory have you got? I have seen this happen on pc's with 128mb ram

  7. #7
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    Re: No Desktop (XP Home)

    GHi Joe

    Thanks for the reply. Yes I did use CTRL+ALT+DEL and was able to run any program I tried. However I didn't try MSCONFIG so will have alook tonight.
    Thanks

    Cheers
    Dax


  8. #8
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    Re: No Desktop (XP Home)

    Hi Mark
    Just one problem digging out the XP disk. There isn't one. It's one of the mass produced PC that comes with the manufacturer own disk. To use that (it's called a recovery disk) it would wipe everything and reinstall XP. At this stage that's preferably our last option and I think that might be getting close

    Yes I did use the F8 key during the boot session in a number of different ways and at different speeds.

    Cheers
    Dax


  9. #9
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    Re: No Desktop (XP Home)

    Hi Karen

    The PC has 256mb so don't think that's the problem

    Thanks anyway
    Cheers
    Dax


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