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  1. #1
    2 Star Lounger
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    Outlook Crashes when meeting declined (OLK2000 SR1)

    I have an EU who's OLK client crashes when she decline's an appointment. The Exchange server is 5.5.

    The error is :

    AppName:OUTLOOK.EXE
    ModVer: 5.1.26.114
    AppVer: 9.0.0.2416 : ModName: ntdll.dll
    OffSet: 00053392

    Can you help?

  2. #2
    Uranium Lounger
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    Re: Outlook Crashes when meeting declined (OLK2000 SR1)

    Is the OS Windows 2000? See results from searching MS for ntdll.dll

    Also, with this error it is unlikely to help, but try restarting Outlook from the command line using /resetfolders per <!post=this post,266565 >this post<!/post>, and clearing the forms cache per <!mskb=232314>Microsoft Knowledge Base Article 232314<!/mskb>. Some customizations may be lost using these techniques.
    -John ... I float in liquid gardens
    UTC -7ąDS

  3. #3
    2 Star Lounger
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    Re: Outlook Crashes when meeting declined (OLK2000 SR1)

    Thanks... I'll try it out

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