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  1. #1
    New Lounger
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    Graphics: Draw and Crash (Word 2002 sp-2 Win XP)

    I am consistently crashing whenever I try to use anything from the drawing toolbar (Auto Shapes, Text Boxes, Arrows, etc.) I've checked the knowledge base but haven't found any reports of a similar problem.

    I have global templates associated with iCreate, DocsOpen and Genifax. I've tried detaching from them via Templates and Add-ins but still encounter the same problem. If I insert a drawing canvas via Insert > Picture > New Drawing I can use the tools but this really doesn't meet my goals. Any suggestions?

  2. #2
    Plutonium Lounger
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    Re: Graphics: Draw and Crash (Word 2002 sp-2 Win XP)

    You have already tried disabling the global templates. Try the other suggestions in Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word (97/2000),197827>Systematic Approach to Behavioral Problems in Word (97/2000)<!/post>.

  3. #3
    Uranium Lounger
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    Re: Graphics: Draw and Crash (Word 2002 sp-2 Win XP)

    You might also try using Detect & Repair. In Word 2000, I know it's on the Help menu.

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