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  1. #1
    Star Lounger
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    Automatically mapped drives

    One user is on a Windows NT 4.0 workstation, SP5, with Microsoft Office 97, SR2. When she opens a document in Word, a drive letter is automatically assigned to that document. This repeats with each document she opens until all drive letters are taken. When she restarts the computer, all the "ghost" mappings are gone, her original mappings are still there, and of course her recent list under the File drop down menu won't work. I've searched the Knowledgebase articles but didn't find anything. Any ideas of things to try would be much appreciated!

    Thanks,

    Kathy

  2. #2
    BAM
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    Re: Automatically mapped drives

    Hi Kathy,

    A couple of questions:
    Are you using UNC?
    In the Registry, if you go to:
    HKEY_CURRENT_USERSoftwareMicrosoftOffice8.0WordOpt ions

    Do you see a DontUseUNC value on the right?

    Where is the user storing the files, network or local drive?
    If storing on the network, does this happen if she saves them locally?
    ~~~~~~~~~~~~~

  3. #3
    Star Lounger
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    Re: Automatically mapped drives

    No, there isn't a Don'tUserUNC value and she is storing documents on the network. I don't know about local vs. network -- when her machine was brought to our dept., we can't duplicate the problem in our office although we could when it was in her office...

    Thanks for your help!

    Kathy

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: Automatically mapped drives

    I think it has something to do with FastFind - I should know because I've fixed it before. <img src=/S/crazy.gif border=0 alt=crazy width=15 height=15>
    If FastFind is in the Startup folder, try moving/deleting it and see if it stops.

  5. #5
    Star Lounger
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    Re: Automatically mapped drives

    FastFind! No, that didn't occur to us as a potential cause of a problem like this, but why am I not surprised... Her machine is one of the few around here that we hadn't already taken FastFind off of. We've made the change, and will take her machine down shortly.

    Thanks for all the help!

    Kathy

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