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  1. #1
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    Hard drive problem

    I used EVENTVWR in Windows XP to view my event logs and discovered a possible problem with one of my hard drives. The message reads: "An error was detected on device DeviceHarddisk0D during a paging operation."

    I have two hard drives... a 60GB unit (2 years old) as drive C: (formatted as NTFS) and a 160GB unit (a few months old) as drive D: (also NTFS). I am confused which device is being referenced. "Harddisk0" would imply the main system drive - C:... yet the description reads "D during a paging operation".

    It would appear, according to the MS help site that I should replace the drive (see snapshot attached).

    Any helpful hints as to what drive I should be looking at?

    Cheers, Bob
    Attached Images Attached Images
    Regards,
    Bob

  2. #2
    Uranium Lounger viking33's Avatar
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    Re: Hard drive problem

    Bob,
    My guess is that it is talking about your C: drive.
    Where do you have your pagefile, on the C or D drive?
    Is this message repeated in any other Event notations, or was this a single one time thing?
    I would run chkdsk /f on both drives, see if it picks up any errors and then monitor the Events log for any further entries.

    I had a similar thing on my C drive quite some time ago and despite the dire warnings, I ran chkdsk and also Steve Gibson's "Spinrite 5" and my C drive is still cooking along fine without any more warnings of doom.
    BOB
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  3. #3
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    Re: Hard drive problem

    Bob

    Is it just the one error? Are there any others earlier in time? A single error might be acceptable; lots would be worrying.

    And do you know on which drive the paging drive resides? (If not, do Start => Control Panel => System icon => Advanced tab => Performance => Settings button => Advanced tab => Virtual Memory => Change button (or any faster way you know!) and look at the Virtual Memory information there displayed.

    You could try running CHKDSK C: /F /V /R (which I always remember as FeVeR, and Peggie Lee!) from a Command Prompt window, and possibly the same again with D: instead of C:. For your operating system drive (at least) it will only perform the actual CHKDSK immediately after you've rebooted. Set aside an indeterminate amount of time (!) and watch for error messages. If it fixes things, fine. But keep an eye on the System Event Log...

    John
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  4. #4
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    Re: Hard drive problem

    Afternoon Bob,

    Some additional background... starting about 3 months ago, I was getting BSOD events about every 3rd day and I was having difficulty trying to pinpoint the cause. I found that I had a hibernation system file that wasn't needed on my desktop. I had turned off the auto hibernation feature many moons ago but it left the SYS file. So, I deleted it.

    Still had BSOD. At the time I tried running chkdsk and it failed to complete... many sessions. I was starting to think re-install but was hesitant due to the many applications I have. So, did some more research and found an article that stated the paging file should not be on the system drive... if possible. I deleted the paging file from Drive C: and set it up to use drive E: (Sorry, my previous reference stated that my second drive of 160GB was drive D... I forgot that I divided it into 2 logical drives of 80GB each.). After relocating the paging file I was able to run chkdsk on all drives (without any reported errors). The BSOD situation disappeared. I was going to publish my event and findings on The Lounge but decided to wait a couple of weeks to ensure that all was OK. Today was the marking of the 2nd week without a BSOD.

    I decided to check the event logs and that is when I found the disk error message. There have been 8 during the last 2 weeks... 16/04; 19/04; 27/04; 28/04; 29/04; 30/04 (x2); and 01/05. Although the BSOD has disappeared, there does appear to be a faulty disk situation.

    I will try your advice and try another chkdsk run on all units. I'll also go looking for Spinrite.

    Thanks for the assistance...

    Cheers, Bob
    Regards,
    Bob

  5. #5
    Uranium Lounger viking33's Avatar
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    Re: Hard drive problem

    Sounds like you are hot on the trail of this.

    You can get the info on Steve's site at SPINRITE and a lot of other security checks there. too.
    BOB
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    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
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  6. #6
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    Re: Hard drive problem

    Afternoon (for me) / Evening (for you) John...

    Thanks for your input. I replied to Bob's comments which contains some answers related to your questions. I will be logging off shortly to perform those chkdsks and will report back with any findings. I always like memory joggers as it relieves my senior moments and I can appreciate the Peggy Lee reference... Great singer!!!

    Cheers, Bob
    Regards,
    Bob

  7. #7
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    Re: Hard drive problem

    Yah, got lots of time... now that both our teams are out of the running!!! <img src=/S/frown.gif border=0 alt=frown width=15 height=15>

    Cheers, Bob
    Regards,
    Bob

  8. #8
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    Re: Hard drive problem

    Hey Bob,

    I checked out the Spinrite web site and it looks like that product will not work for me since my drives are using NTFS.

    OK, time to logout and run the chkdsks.

    Cheers, Bob
    Regards,
    Bob

  9. #9
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    Re: Hard drive problem

    To Viking33(Bob) and the soon to be retired JohnGray (you'll love all the free time John, time that can be devoted to The Lounge or Rebecca <img src=/S/smile.gif border=0 alt=smile width=15 height=15>)...

    Thanks guys. I have run chkdsk on all 3 drives, C: (physical) / no problems detected; D: (physical) / problems detected and corrected; E: (logical of D) / no problems detected.

    At this stage, I will continue to monitor the event log. If disk failures pop up again I will try deleting and rebuilding the paging file which currently is on E:.

    Cheers, Bob
    Regards,
    Bob

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    Re: Hard drive problem

    Bob

    (Sorry, had to go out to a Nepalese restaurant to eat!)

    It all sounds very promising, so keep an eye on the event logs!

    John

    PS Rebecca sends her love!
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  11. #11
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    Re: Hard drive problem

    You better not be telling me you had supper with Rebecca!!! <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23>

    Cheers, Bob

    P.S. Please advise Rebecca that my retirement home can be turned into a B&B if she ever decides to visit the beautiful province of Ontario.
    Regards,
    Bob

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    Re: Hard drive problem

    The location of the paging file just affects peformance, and does not cause errors.

    To check your paging file use, take a look at

    http://www.mv.com/ipusers/standards/ThisAn...ageMonitor.html

  13. #13
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    Re: Hard drive problem

    I forgot to mention.

    Much more important than scandisk is the drive diagnostics available from the drive manufacturer's web site.

  14. #14
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    Re: Hard drive problem

    Hi Howard,

    I have downloaded and run your Paging File Usage program. I think I have the diagnostic program for my Western Digital drives. I will visit their site to get any possible update(s) and try them.

    Thanks for your input...

    Cheers, Bob
    Regards,
    Bob

  15. #15
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    Re: Hard drive problem

    Also, download Hitachi's Drive Fitness Test at http://www.hitachigst.com/hdd/support/download.htm.

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