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  1. #1
    Star Lounger
    Join Date
    May 2002
    Location
    Juneau, Alaska, USA
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    Program won't start

    Suddenly, Turbotax won't open up on my Win98 machine. When I click on the icon, the timer comes on, stays on for a while, and then goes off. Checking the task list shows ttax as a running program, but it's not. Any idea where to start?
    TIA,

  2. #2
    Plutonium Lounger
    Join Date
    Oct 2001
    Location
    Lexington, Kentucky, USA
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    Re: Program won't start

    I don't know if the current TurboTax requires it, but you haven't by any chance deleted a program called C_DILLA have you? Some spyware detector software will recommend removing it but TurboTax will not run without it - at least last year's version that was true. Maybe you should re-install and try again. If that doesn't work, I'd call 'em to see what they suggest.

  3. #3
    Star Lounger
    Join Date
    May 2002
    Location
    Juneau, Alaska, USA
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    Re: Program won't start

    Bigaldoc,
    Can't get to the machine until tonight, but I'll look. I regularly run adaware on the box, and it's likely that's the cause. Thanks.
    Pat

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