A user turned on Out of Office Assistant in his office and asked that incoming emails would be forwarded to his personal email address in addition to sending the sender an email saying he was out of town.

Senders did not receive his return email saying he was out of town. Emails received at the office were not forwarded to his personal email address. Any ideas why not?

Outlook 2000, Exchange 5.5, SBS 4.5

Thanks in advance!
Karen