Results 1 to 6 of 6
  1. #1
    2 Star Lounger
    Join Date
    Jan 2002
    Posts
    142
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Outlook Desktop Dialog Box (2000 w/SR-1)

    I cannot get to the Outlook dialog box that allows me to add a .pst type folder.
    When I right click on the Outlook desktop icon, all I get is a dialog box titled "Internet Accounts". This dialog box only allows me to add,
    delete or modify my internet mail accounts. When I'm in Outlook and I check "Help" and "About Microsoft Outlook", it comes up and indicates
    "Internet Mail Only" directly under the Microsoft tradename info (the second text line in the dialog box). I ge this regardless of which
    Outlook icon I right click on: the Control Panel version of "Mail", the root directory with the Outlook program, the desktop icon etc. All
    give the same "Internet Accounts" dialog box.
    The problem is, I cannot get to the dialog box that allows me to add a .pst type folder. I re-installed Outlook. I did not remove or
    delete it first, just re-ran the installation from the CD: same issue. I deleted the icon from the desktop and re-entered the Registry
    Key to get the original Outlook icon back on the desktop: same problem. In "Control Panel" ==>> "Add/Remove Programs" there
    is only the MS Office program, not an individual Outlook program so I would have to delete in its entirety and re-instal (not my
    favorite pastime but if it must be it must be).
    Any idea(s) as to what I did wrong during installation that would result in this situation and how to correct it ?

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Outlook Desktop Dialog Box (2000 w/SR-1)

    When you say "Add," I'm not sure whether you want to create new, empty Personal Folders or open an existing file. Either way, once you've started up Outlook, the most direct route is to use File>New or File>Open, and look toward the bottom of the fly-out menu for Personal Folders file(s).

    Actually, I used Outlook 2000 in Corporate/Workgroup mode, so your menus might be a bit different than mine were...

  3. #3
    5 Star Lounger
    Join Date
    Oct 2002
    Location
    Wellington, Wellington, New Zealand
    Posts
    621
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook Desktop Dialog Box (2000 w/SR-1)

    You should be able to find some of the Dialog under "Tools > E-mail Accounts > View or change E-mail Accounts (or Add email accounts) - you can add a new Outlook pst file from there if one doesn't exist

  4. #4
    2 Star Lounger
    Join Date
    Jan 2002
    Posts
    142
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook Desktop Dialog Box (2000 w/SR-1)

    Maybe I didn't word my problem properly, let me try it this way:
    When you (jscher2000) right click on the Outlook desktop icon, you get a dialog box that is
    titled " Properties ", I don't. My (Nucthat1) dialog box title is "Internet Accounts". Yours has three
    tabs labelled "Services", "Delivery" & "Addressing", I don't have those. You have a box that
    says "Show Profiles", again, I don't. My dialog box only allows me to set up internet mail accounts.

  5. #5
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Outlook Desktop Dialog Box (2000 w/SR-1)

    Actually I (jscher2000) run Outlook 2002. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> Anyway, the word "Services" is associated with the Corporate/Workgroup Mode of Outlook 2000. In Internet Mail Only mode, your menus say "Accounts" instead of "Services".

    If you prefer to use Corporate/Workgroup Mode, there is a "Reconfigure Mail" button somewhere in the Tools>Options dialogs. MIcrosoft says CW mode is slower with POP mail than IMO mode, but I'm not sure that's enough reason not to use it. If you have an IMAP account, however, you're stuck: Outlook 2000 in CW mode does not support IMAP.

    Hope this helps.

  6. #6
    2 Star Lounger
    Join Date
    Jan 2002
    Posts
    142
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook Desktop Dialog Box (2000 w/SR-1)

    The "Reconfigure Mail" was what I was looking for. Thanks.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •