Greetings!

We're trying to help a user who gets the following message every time she tries to insert clip art into a Word document:
<font color=blue>"Clip gallery was unable to access a clip catalog. This could be due to a problem with a network resource or a removeable storage device. Check all connections and try again."</font color=blue>

We've tried multiple things - uninstalling & reinstalling Office (complete - no "Install after first use" crap) and checking the File Locations settings in Tools, Options (it was blank, like other PCs in our system which currently work).

Has anyone else run into this? Solutions to suggest?

Thanks!!