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  1. #1
    3 Star Lounger
    Join Date
    Jan 2001
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    Now-Luanda, Angola, Originally - Anna Bay, New South Wales, Australia
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    Message Rules Greyed Out (OE 6)

    Have set up a couple of mail rules and want to delete one of them but it is greyed out and Moify/Remove are not available. ??
    Dummy from Down Under <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

  2. #2
    Silver Lounger
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    Jun 2001
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    Morden, Surrey, United Kingdom
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    Re: Message Rules Greyed Out (OE 6)

    Do you use more than one identity or account? You may find that you set it up in one and are trying to change/remove it from another that doesn't have the rights? I've never come across this happening before so I don't know this for a fact but it's the only thing that occurs to me off the top of my head.

    If you select the rule, do its components appear in the bottom window as usual? And if so, can you click into the various fields there? If you can, and you want to stop it working, you could try changing the criteria so they'll never be met - if it's looking for a name or some text, for instance, tell it to look for 'supercalifragilisticexbealidocious' or whatever, something that'll never appear.

    Not as neat as deleting it, of course, but it might get round the problem!

    HTH
    Beryl M


  3. #3
    3 Star Lounger
    Join Date
    Jan 2001
    Location
    Now-Luanda, Angola, Originally - Anna Bay, New South Wales, Australia
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    Re: Message Rules Greyed Out (OE 6)

    Thanks for response
    Nope only 1 identity/account
    No I can see the creteria components but cannot modify/select in any way
    Dummy from Down Under <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

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