Results 1 to 5 of 5
  1. #1
    New Lounger
    Join Date
    Jul 2003
    Location
    St. Louis, Missouri, USA
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Disappearing Shortcuts (OL03 w/Exch03)

    This is happening way too often. I have created some shortcuts on my OL03 Navigation Pane to some shared Exchange 03 calendars. When I open OL03 and click on one of the shared folder shortcuts, the shortcut(s) will just disappear causing me to have to recreate the shortcut(s). This never happens to shortcuts that link to my own folders or to Public Exchange folders only to folders of other users that I have shared access to. The is very annoying and no one seems to know what causes it or how to fix it. The only things I have been able to do is to make a copy of the "username.xml" file and place it in another folder and then create a MSDOS batch file that copies the original "username.xml" file to the "c:documents and settingsusernameapplication datemicrosoftoutlook" folder, replacing the one that has been modified because of the missing shortcuts, and then launches Outlook. This restores all my shortcuts that disappeared without me having to recreate them however, this still requires me to close and then reopen Outlook using my MSDOS batch file. PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE HELP!!!!!

  2. #2
    Lounger
    Join Date
    Jan 2001
    Posts
    33
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Disappearing Shortcuts (OL03 w/Exch03)

    We have the same problem - EXACTLY!
    Been searching for a solution and there is none in sight... the only option we have is what you are doing - a batch file to recreate the xml file. I even saw this problem on another forum - but the only suggestion was to find out why outlook is replacing the xml file.

    Seems to be a bug in outlook .. too bad there is no hotfix for it.

    PLEASE HELP!

    Ivan

  3. #3
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts

    Re: Disappearing Shortcuts (OL03 w/Exch03)

    If you are using OL 2003, how come you are creating Shortcuts, instead of using the Outlook Navigation Pane capability to "Open a Shared Calendar" (or other Folders)? I haven't had any problems using the "Open Shared Folder" approach. <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> So far.
    -John ... I float in liquid gardens
    UTC -7ąDS

  4. #4
    Lounger
    Join Date
    Jan 2001
    Posts
    33
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Disappearing Shortcuts (OL03 w/Exch03)

    The user is a secretary. She would have to open about 10 shared calendars to see them all. Its easier for her to work this way.
    -- and besides the shortcuts should not be disappearing ! <img src=/S/crazy.gif border=0 alt=crazy width=15 height=15>

    I have seen other posts from other forums with this same problem...
    Is there some way to contact MS and tell them about this?

    Ivan

  5. #5
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts

    Re: Disappearing Shortcuts (OL03 w/Exch03)

    I can't find anything about disappearing Shortcuts on MSKB or Slipstick. <img src=/S/sorry.gif border=0 alt=sorry width=15 height=15> However, <!mskb=827409>Microsoft Knowledge Base Article 827409<!/mskb> indicates a bugs with shortcuts to Public Folders which may be related to your problem. Perhaps another Lounger knows of an issue. There's also known problems with Custom Forms on Public Folders in 2003, but that doesn't appear to be related to your problem.

    We'll have to agree to disagree on the ease of use of "Add Shared Folder" vs "Shortcuts to Folders". I use both in 2003, and prefer the former.
    -John ... I float in liquid gardens
    UTC -7ąDS

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •