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  1. #1
    Star Lounger
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    Internet Exporer Crashes

    I frequently have crashes (the blue screen) while on the internet. (Email on Outlook 98 is fine.) I have just run scan disk, defragged, emptied my temp files, scanned for viruses (Mcafee Clinic). I've recently reinstalled IE 5.5. The message I got the last time was

    A fatal exception OE has occurred at 0028:C001539A. Any help? OE looks like Outlook Express, but I'm not using Outlook Express, at least I don't think I am. I use Outlook 98 only for email.

  2. #2
    New Lounger
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    Re: Internet Exporer Crashes

    I'm getting the same thing and have tried all the same remedies as you. I have to reboot each time it happens. Using IE 5.5 and Windows ME. It does not happen with Outlook Express. Error message is 0028:C0012D2C.
    Sometimes it hangs instead and I simply have to close IE.

  3. #3
    Silver Lounger
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    Re: Internet Exporer Crashes

    One site said:

    We currently do not have a solution for this problem. Some possible causes follow.

    1) it could be a conflict with McAfee VirusShield, remove it and see if the problem goes away
    2) right click your network neighborhood click properties, and check to see if you have the NetBIOS or NetBEUI protocols installed. Neither of these are needed for standard internet access and are only used by older networks to communicate with other local computers. if you have either you might try removing them to see if it helps
    3) Run SFC to check for corrupt files
    4) It might be caused by DirectX upgrades.
    5) It might be caused by the video card just when it tries to switch to a higher resolution mode like 3D. Lowering the video acceleration might help in this case
    6) another possible fix is installing the Microsoft Security patch MS00-017.
    <A target="_blank" HREF=http://www.microsoft.com/technet/security/bulletin/MS00-017.asp>http://www.microsoft.com/technet/security/...in/MS00-017.asp</A>
    ______________

    BTW, IE installs Outlook Express if you want it to or not...
    ____________________

    It seems a related issue occurs frequently with AMD processors. Do the two of you have AMD processors?

    Also, this MAY be of interest:
    <A target="_blank" HREF=http://www.zdnet.com/zdhelp/tip_help/st012099/st012099a.html>http://www.zdnet.com/zdhelp/tip_help...st012099a.html</A>

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