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  1. #1
    New Lounger
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    IE6 & Adobe Reader 6 (6.0)

    Customer's Desktop PC running Windows 2000 Pro SP4 all updates applied, IE6 all patches, and adobe reader 6.0. Got a massive spyware, porn dialer infection. I was able to clean all this out but when you open adobe the windows installer briefly starts up then closes & adobe works fine. Same scenario if you open a pdf file on the internet from IE 6.0 unless you are on a https: or secure website & then adobe freezes with the installer window. I have tried uninstalling Adobe & IE 6.0, cleaning out the registry and then reinstalling, but there was no change. I have checked & unchecked the display in browser option in adobe, no change. Any suggestions would be appreciated.

  2. #2
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    Re: IE6 & Adobe Reader 6 (6.0)

    Pat,
    Have you tried a repair of IE 6?

    Joe
    Joe

  3. #3
    New Lounger
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    Re: IE6 & Adobe Reader 6 (6.0)

    did a complete uninstall & reinstall

  4. #4
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    Re: IE6 & Adobe Reader 6 (6.0)

    Pat,
    Sorry, my eyes skipped the IE part of your uninstall/re-install sentence. Have your tried a repair of Win2k? Unfortunately, if you do a repair I'm pretty sure you'll have to re-install SP4 and all hotfixes.

    Joe
    Joe

  5. #5
    New Lounger
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    Re: IE6 & Adobe Reader 6 (6.0)

    No I haven't tried a repair of win2k. They have some old brother MFC devices that will require uninstalling & reinstalling that are a pain to work with. But I think you are probably right, and it is the next logical thing to do. I'll give it a try Monday & see what happens. I was hoping someone may have seen this before & I could avoid the w2k repair.
    Thanks

  6. #6
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    Re: IE6 & Adobe Reader 6 (6.0)

    Well, prior to a repair you could re-install SP-4 and all the subsequent hotfixes. That might take a little time but may be worth a shot before a repair.

    Joe
    Joe

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