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  1. #1
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    Windows Journal Viewer.msi (Windows XP Home Edition)

    I've been trying to download and install the Adobe Reader and during the installation it says it can't find a "Microsoft Windows Journal Viewer.msi" file and that I'm to insert the windows journal viewer disk, which I do not have. Is this a windows XP problem or a Office XP problem. I have disks for office, but not windows. The windows was preinstalled and the disks that came with it will not let me get specific files ... I have to reformat the whole machine.

  2. #2
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    Re: Windows Journal Viewer.msi (Windows XP Home Edition)

    Check Add/Remove Programs in Control Panel and uninstall the Viewer. Unless you have someone giving you files that have been created on a Tablet PC you don't need the Journal Viewer and can safely uninstall it. You may have installed it from Windows Update as it is a recommended update (that almost no one really needs).

    Joe
    Joe

  3. #3
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    Re: Windows Journal Viewer.msi (Windows XP Home Edition)

    Thank you for the quick response. After I remove the windows journal viewer I assume that the adobe reader will then install ok .... or will it still be trying to find that missing file?

  4. #4
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    Re: Windows Journal Viewer.msi (Windows XP Home Edition)

    Users in the Adobe User Forums say that Reader installs OK then. Should not require anything from Journal Viewer.

    Joe
    Joe

  5. #5
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    Re: Windows Journal Viewer.msi (Windows XP Home Edition)

    Thank you again . I'll give it a try ...

  6. #6
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    Re: Windows Journal Viewer.msi (Windows XP Home Edition)

    You're welcome. Hope it works. Please post your results so no one is left wondering about the results.

    Joe
    Joe

  7. #7
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    Re: Windows Journal Viewer.msi (Windows XP Home Edition)

    It worked . ... adobe reader is downloaded with the uptodate version and it works perfectly.

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