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  1. #1
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    Word has encountered a problem and must close (XP Word 2000)

    This error message is occurring more and more frequently - and Word rarely restores the lost document, even though it is set to automatically restore - how do I fix the problem. Typically, it happens at the most inopportune time possible. Thanks.
    Brother Patrick, Hermit
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  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Word has encountered a problem and must close (XP Word 2000)

    Hard to guess at this one without a little more information. Can you describe what you're usually doing when the problem occurs? For example: printing, pasting from Internet Explorer, composing e-mail... Also, of course, save frequently until we figure this out!

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    Re: Word has encountered a problem and must close (XP Word 2000)

    Jefferson,

    Thanks indeed, for your help in advance.

    The problem seems to happen in the middle of creating or editing a Word document. At first it was once in awhile - nowadays it is frequent enought to bug even me -particularly as it regularly fails to restore - as it used to . . .

    Been a fan of Woody since I first took the leap from the 15th century into the computer agea few years back. This site has been very helpful - both in figuring out how to do this stuff and to address the little problems that seem to pop up - when I can't find anything relevent - I ask. You that help REALLY do!

    Best
    P
    Brother Patrick, Hermit
    The Hermitage at Harmony Hill
    Post Office Box Three
    Gamaliel Arkansas 72537

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    Super Moderator jscher2000's Avatar
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    Re: Word has encountered a problem and must close (XP Word 2000)

    Well, usually Word sits idly doing nothing and doesn't crash, so I'm trying to figure out if there's some specific thing that's broken. If you are just in the act of typing, Word is watching for things like AutoText and AutoCorrect entries, and repaginating. This stuff hardly ever breaks. Saving usually is pretty safe, too, but printing, using Wizards, links, tracked changes, there are so many features that I think we're at a loss unless you can uncover the pattern.

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    Re: Word has encountered a problem and must close (XP Word 2000)

    Jefferson,

    Thanks. Unfortunately am not able to discover a pattern.

    I use Dragon Naturally Speaking VRS and thought this might be a problem, so uninstalled it - the problem continued. Re-installed it, no change. Its not something too disagreeable, more annoying than anything else.

    Would it fix the problem if I reformatted? I tried System Restore, but made no difference and PC Doctor failed to discover a problem.

    Thanks for your kind attention to my problem.

    Peace.

    P
    Brother Patrick, Hermit
    The Hermitage at Harmony Hill
    Post Office Box Three
    Gamaliel Arkansas 72537

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    Re: Word has encountered a problem and must close (XP Word 2000)

    There was a star post from Phil Rabichow on <!post=SYstematic approach to handling behavioural problems in Word,197827>SYstematic approach to handling behavioural problems in Word<!/post>

  7. #7
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    Re: Word has encountered a problem and must close (XP Word 2000)

    Hi Andrew,

    Thanks very much for your help -
    will move forward with the fix, as described.

    I greatly appreciate that you took the time to help me.

    Peace.

    P
    Brother Patrick, Hermit
    The Hermitage at Harmony Hill
    Post Office Box Three
    Gamaliel Arkansas 72537

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