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2004-06-26, 01:46 #1
- Join Date
- Feb 2001
- Escondido, California, USA
- Thanked 1 Time in 1 Post
No pictures & Email problems (IE 6.0, XP Home)
I'm trying to help a neighbor lady with her computer. She ran McAfee's QuickClean and after running it IE 6.0 no longer displays any pictures (all she gets is the red x). In addition, when I send her an email all of the text is missing. In addition, she can no longer send email. Also, her computer seems to be running very slowly.
I downloaded and installed the latest XP/IE updates, but that didn't help (in addition, they took forever to install -- very unlike most computers). I also ran Adaware with the latest download.
There has to be some very serious problem somewhere, but darned if I can find it. Any suggestions would be welcome.
2004-07-05, 23:05 #2
- Join Date
- Apr 2002
- Phoenix, Arizona, USA
- Thanked 0 Times in 0 Posts
Re: No pictures & Email problems (IE 6.0, XP Home)
Hi, Chuck ~
I see that this is tied into the post I just replyed to over in the Internet Explorer forum and the common denominator here is the McAfee app.
I have seen this same problem with Quickclean before and in many cases believe it to cause more probelms than they are designed to solve.
I would recommend using the System Restore to a point before the Quickclean install. if that fails, then uninstalling McAfee Quickclean and reinstalling IE/OE may be a final recourse.