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  1. #1
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    System hijacked - tools don't help!!!

    My Dell Dimension 4100 running Win 2K seems to have been hijacked, and Spy Sweeper, Pest Patrol, NAV, Za, PC Mag Startup Cop and Spybot Search haven't helped end the problem.
    1. Each time a user (standalone system at home with 4 users) logs on, their existing profile with icon arrangment is ignored and a new bunch of folders is created under Documents and Settings called username.dell2000pc, where the username is the user's logon name. Have tried deleting these folders as the Administrator, but they come back the next tiem the user logs in.
    2. The Administrators (I have 2 just for backup) are NOT changed to new users.
    3. Administrators can no longer access Internet. Double-clicking on AT&T startup icon does nothing. Have to contact AT&T about this, but their tech support is ABYSMAL.
    4. Default printer was switched from HP to Snagit 6 (a legitimate program I have on my PC)
    5. Local Settings folder and subs are not visible to users except Admins. This is now important because users don't get their Outlook PST's open under their "new" identity and need to be able to navigate to the Outlook folder to open them.
    I ran Spy Sweeper and found adware which I deleted and quarantined. All the other utilities mentioned above found no problems.
    What's going on and how can I get rid of it? I think the main problem is the new user syndrome mentioned in 1.
    Thanks in advance.
    Mark

  2. #2
    Plutonium Lounger
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    Re: System hijacked - tools don't help!!!

    I'm way over my head here as I don't know anything about this one. But, is there possibly a connection to <!post=this topic,,386747>this topic<!/post> posted recently by <!profile=JohnGray>JohnGray<!/profile>? What you're describing doesn't sound like CWS, but...

  3. #3
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    Re: System hijacked - tools don't help!!!

    Hi Mark,
    When a username.xxxxx is created that means another account of username exists on the PC that has been established with a different workgorup or domain. Is the PC a member of a domain or workgroup? Did you change the domain or workgroup name? Somehow the unique identifiers that windows creates for the user has been changed so Win2k thinks it needs to create a account.

    Joe

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    Re: System hijacked - tools don't help!!!

    Joe,
    That's interesting. This is a standalone PC that is connected to the Internet via DSL. I haven't done anything that I know of to change the domain or workgroup name (would there even be a workgroup name for an non-networked PC?)
    How determine or change the workgroup or domain name?
    Mark

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    Re: System hijacked - tools don't help!!!

    Mark,
    As long as you are running Win2k Pro it is a workgroup. You can determine the workgroup name by right clicking My computer. Then select Properties. Click on the Network Identification tab. Then press the Properties button. Have you done an re-install of Win2k?

    Joe

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    Re: System hijacked - tools don't help!!!

    Joe,
    The full computer name is dell2000pc and the workgroup name is WORKGROUP. So the new users being created are concatenating the login user name with the full computer name.
    I'm a little leery of doing a W2K reinstall. Of course I'll do a backup first, but will I have to reinstall all my software from scratch? I suppose I can look on the Microsoft website for info on W2K reinstalls, but, frankly, I've gotten better information (the REAL lowdown) from responses on Woody's boards. <img src=/S/bif.gif border=0 alt=bif width=70 height=28>
    Mark

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    Re: System hijacked - tools don't help!!!

    Mark,
    I did not mean to suggest that you do a re-install. I was inquiring as to whether you'd already done one. Or have you made any significant changes to the PC?

    Joe

  8. #8
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    Re: System hijacked - tools don't help!!!

    I don't know if this helps... when I set up my new XP Pro laptop, I created a username that matched my username in the office. But when I logged in at work the first time, it prepended the domain (DOMAIN.USERNAME) and created a new blank profile. Seeing the look of extreme pain on my face, the IT guy opened one of the system applets and copied the entire profile I had created the night before to the new one in one fell swoop.

    With any luck, your OS also has such an option (or perhaps you can get it from the Windows 2000 Resource Kit tools). Perhaps we should move this thread to the Windows 2000 board?

  9. #9
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    Re: System hijacked - tools don't help!!!

    Thanks for the suggestion. How can I move this thread to the Windows 2000 board?
    Mark

  10. #10
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    Re: System hijacked - tools don't help!!!

    As if by magic, Mark's post finds itself moved from the Spyware - AntiVirus - Safe Computing board to the Windows 2000 board

    StuartR

  11. #11
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    Re: System hijacked - tools don't help!!!

    As long as the logged-on user has permissions to all the folders involved, right click MY Computer. Then select Properties | User Profiles. Press the 'Copy To' button.

    Joe

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