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  1. #1
    5 Star Lounger
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    Shut down problems (WIN XP HOME)

    A friend's computer restarts when he tries to shut it down. He goes through the normal process to shut it down - the system seems to follow the normal procedures but then it simply restarts.

    Any suggestions?

  2. #2
    Platinum Lounger
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    Re: Shut down problems (WIN XP HOME)

    For a discussion on the more common causes for this see Windows XP shutdown troubleshooter plus MSKB 311806

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