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  1. #1
    2 Star Lounger
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    *.inf files (XP)

    I'm posting this here because I don't know where else I'd post it. I'm hoping all you technical people out there can give me some good advice. I have a client who is using a data manager that uses *.inf files to hold the data. There are about 80 of these files in the "back end". The front end tracks contacts, to dos, appointments, and contacts. We want to have the developers of "brand X" export this information into a *.csv file type so we can import it into a new data manager. The developer is being very difficult and wants big bucks and 60 days to do the job. This seems unreasonable to me. As a matter of fact, I imported one of the *.inf files into Excel and could "almost" figure out what to do with all 6,000 lines of data... almost.
    So, we need them on our side, but we want to light a fire under them.
    Any thoughts?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: *.inf files (XP)

    Just to clarify:

    1] You are looking for a way to provoke the developers of your software into providing a more reasonable service, rather than finding a solution to do the conversion without them?

    2] Is the 'new' data manager software in competition with the original, thus meaning you are asking the developers to help you move away from their product (or at least have less reliance on it)?

    If the answer to #2 is 'yes', then it sounds as if the developers are trying to sting you for what they can while they still have you as a customer. This is probably the fastest way to alienate a client and (to me) suggests you would be a lot better off without them. Are you 100% convinced you can not find a solution yourself with Excel?

  3. #3
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    Re: *.inf files (XP)

    Leif, the answer to both questions is "yes". And the reason we want to move away from them is because their product keeps "crashing" (it's still in DOS) and my client just can't rely on it any longer... so they called me...
    No I'm not certain we can't find a way to do it without them, but there are more than 80 of these *.inf files and identifying just the right one would take a long time, understanding what is going on in the file would take a long time. The actual exporting of the information doesn't look like it would be too complicated.
    The reason I posted this message was to see if anyone "out there" was familiar with an *.inf file and/or had any experience working with them. I needed someone who understood the complexity to tell me whether or not their estimate of time and cost was any where close to being reasonable. AND if they had experience in this area, could possibly give us alternative suggestions.
    The one thing we DO have on our side is we are a law firm...

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: *.inf files (XP)

    There is no 'standard' format for *.inf files - this is a fairly standard extension for Setup Information files and I have over 1,400 on my pc...

    If a csv is your ideal solution, it may be worth posing the question in the Excel forum. If you are at all familiar with Excel, it is possible someone may be able to help you make the final step from 'almost' to 'completely'....

    (If you need to attach a sample file, bear in mind it may contain confidential information.)

  5. #5
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    Re: *.inf files (XP)

    Thanks, I think I'll do that.... <img src=/S/thankyou.gif border=0 alt=thankyou width=40 height=15>

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