Page 1 of 3 123 LastLast
Results 1 to 15 of 35
  1. #1
    Plutonium Lounger
    Join Date
    Oct 2001
    Location
    Lexington, Kentucky, USA
    Posts
    12,107
    Thanks
    0
    Thanked 1 Time in 1 Post

    Acronis Software

    I'm hoping that one or more of our compatriots who use Acronis True Image will also have some experience with their Acronis Disk Director software. I'm in the mood for completely cutting myself loose from PowerQuest, including Partition Magic. Lately, I've been doing a lot of drive realignment using Partition Magic and although I've managed to get my work done, it has not been without "errors" and some working around on problems. I've just downloaded a trial copy of Acronis' product and I would like to know if anyone has anything to say about it. The advertised price is $50 US bucks, but I got an email from them about a month ago offering what seemed to be a ten dollar discount. I've emailed their Sales folks to see if I can still get that price.

  2. #2
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,584
    Thanks
    5
    Thanked 1,059 Times in 928 Posts

    Re: Acronis Software

    BigAl,
    Don't know about the Acronis product but have you checked out BootitNG ? It is only $34.95 USD. I've seen some kind words about this around the 'net.

    Joe
    Joe

  3. #3
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    Hi Al,
    I've been using True Image for some time now. Started with Ver 6 and upgraded to current Ver 7. The prog is very easy and intuitive to use. The GUI is straight forward and will lead you right along to do various tasks, creating an image, restoring, cloning a disk, restoring a single file, task scheduling and more.

    Acronis has excellent tech support with people who know their product. At one time they were offering a half price discount to Drive Image users. Don't know if that still exists.

    I was beta testing their Partition Manager portion of that Suite, before they merged it into one suite of utilities. It also seemed to be a great program and just as easy to use as True Image.

    You can guess that I cut the strings from PowerQuest. Didn't regret it a bit. Give it a shot Al.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  4. #4
    5 Star Lounger
    Join Date
    Mar 2001
    Location
    Pickering, Ontario
    Posts
    642
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Acronis Software

    Hi BigAl,

    I too am also interested in Acronis' Disk Director so I will keep an eye on this thread for any feedback.

    I just bought True Image (v7.0) last month... based on my reading of your findings, recommendation and notes... excellent product. Only one problem, when I visited Acronis' site moments ago, I found that True Image has now been upgraded to version 8 with some nice additional features. I have fired off a note to their support group looking for a "free" upgrade.

    Cheers, Bob
    Regards,
    Bob

  5. #5
    Silver Lounger
    Join Date
    Jan 2001
    Location
    Swanzey, New Hampshire, USA
    Posts
    1,707
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Acronis Software

    I too have been using True Image since version 6 and currently have 7.0 with the latest build. I used both Drive Image and Ghost previous to my moving to True Image and have never looked back. For any issues or questions I had about using the product I have also found that their tech support was fast, courteous, knowledgeable and went out of their way to satisfy my needs. I have also used their "Partition Expert" and like it far better than "Partition Magic".
    That's my <IMG SRC=http://www.the-highway.com/rj/2centsroll.gif>

    Jeff
    Jeff
    simul iustus et peccator

  6. #6
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    Hi Bob,

    Just got the clearance to DL and install version 8 as a freebie upgrade from Version 7, along with a new serial number. Just another instance of how those people will respond to reasonable requests.

    Don't see why you won't get the same with your request to upgrade, since you purchased 7 recently.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  7. #7
    5 Star Lounger
    Join Date
    Mar 2001
    Location
    Pickering, Ontario
    Posts
    642
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Acronis Software

    Hi Bob,

    Did they send a message stating you had a free upgrade or did you have to contact them?

    Cheers, Bob
    Regards,
    Bob

  8. #8
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    No, actually after I saw this thread about Version 8 and you trying to contact them regarding an upgrade, I sent off an email to Acronis support and very politely asked about a no charge upgrade. I only purchased version 7 a couple of months ( 5 ) ago. I DID include my serial number of version 7 as proof that I really did buy it.
    Within an hour or so, there was my new serial number and a link to download version 8. I did so, and the upgrade is up and running great.

    I think this another example of you won't get if you don't ask for it, but also a good example of how willing they are to please their customers.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  9. #9
    Plutonium Lounger
    Join Date
    Oct 2001
    Location
    Lexington, Kentucky, USA
    Posts
    12,107
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    I see that Bob is online and is probably preparing an answer as I type. But, for what it's worth, I first purchased Version 6 just before 7 came out and I had to send them a note asking about the upgrade. Their answer was quick as a bunny that I was entitled to a free upgrade, with a download link. In my case now, I did get an email today, offering me Version 8 for a $30 (US) upgrade price. I don't think there's enough in the new version to warrant this, but I'll give 'em the $30 bucks just to stay current and see what happens. (Some of the things that they show as "new" are not a concern to me, since, for example, I already have my "swap" file in a separate partition that I don't backup.)

  10. #10
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    Ah.... Al, I see you are showing off your talent for ESP again.
    --------------------------------------------------
    I see that Bob is online and is probably preparing an answer as I type
    --------------------------------------------------

    While I haven't given version 8 a real look see yet, there is one feature they claim about faster compression that I want to check out soon.
    Like you, I keep my swap file separate and don't back it up either.
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  11. #11
    5 Star Lounger
    Join Date
    Mar 2001
    Location
    Pickering, Ontario
    Posts
    642
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Acronis Software

    Hi Bob,

    Has been 48 hours since the original request for a free upgrade was sent to support and I have not heard from them yet... other than the fact they did acknowledge receipt of my e-mail and asked me to download their Report Manager to take a snapshot of the environment to assist them in solving "my problem". Obviously a standard auto e-mail response and not one generated by a human. In the original e-mail I did provide them with a copy of my order and registration data, including the serial number.

    This morning's mail run brought a general ad from them stating v8.0 was available for US$29.99 and they throw in Disk Cleaner v6.0 as a freebie. However, that was a mass mailing. So, I'll hang in there for another day or two. They are probably swamped for free upgrades.

    Cheers, Bob
    Regards,
    Bob

  12. #12
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    Hang in there, Bob

    Maybe my request slipped in there on the top of the pile? ( or maybe my cousin Marie handled it herself? ) <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    I also got the mass mailing to all customers today. I didn't take advantage of it !!
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  13. #13
    3 Star Lounger E_OGRADY's Avatar
    Join Date
    Dec 2000
    Location
    Melbourne, Victoria, Australia
    Posts
    361
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Acronis Software

    I received an e-mail from Acronis advising me I was entitled to an upgrade, my path was a freebie version 6, paid upgrade to version 7. The two weeks later this advice regarding a free upgrade and new registration number.

    The new version is great, I have been trying to image my disks for weeks. Recent posts will confirm. I installed the new version imaged to my LaCie USB 2 160G. drive cleaned everything off the imaged drive, then booted off the created disk. Immediate recognition of the USB drive, restored the image and every program install on that drive is fine.

    I would trust Acronis. From Australia because of time differences support is not great. This is the only company that have honoured the policy of advising me of upgrades. I started in computers back in the days of DOS 2 about 1985. Gee, that's 20 years ago.

    Ted

  14. #14
    Plutonium Lounger
    Join Date
    Oct 2001
    Location
    Lexington, Kentucky, USA
    Posts
    12,107
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Acronis Software

    Boy, I don't know what's going on at Acronis. Maybe they are swamped and just don't have time to answer emails. As I said in my first post, I'm in the midst of a trial run of their Disk Director software and I sent them a note on July 25 asking if I could still get the special price they offered 30 days ago. They have not responded to that email.

    TWO days ago, I got an email from THEM advertising the special $29.99 price for True Image 8.0 and JUST NOW another email came in where that price has been changed to $39.99

    I'm not too sure they've got a hand on their own business helm this week. We'll see.....

    Edited to add: I just sent them another email, attempting to summarize what I said here. I'll post back if I ever get an answer.

  15. #15
    5 Star Lounger
    Join Date
    Mar 2001
    Location
    Pickering, Ontario
    Posts
    642
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Acronis Software

    Hi Bob,

    I bet you sent a note to your cousin Marie on my behalf because I received a note from her husband Ivan a couple of hours ago giving me the link to download the v8 upgrade and a new serial number.

    All is well with the world!!! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Cheers, Bob
    Regards,
    Bob

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •