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  1. #1
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    PST Backup Tool/Add-In (2003)

    I

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: PST Backup Tool/Add-In (2003)

    I don't know of any foolproof way to clear the slate. What I find with Outlook 2002 is the following:
    1. <LI>Entry in the COM Add-ins dialog (Tools>Options...>Other>Advanced Options...). Sometimes, when an add-in stubbornly refuses to start, removing it here and then re-adding it helps.

      <LI>outback.dll file in C:Program FilesMicrosoft OfficeOffice10Addins folder.

      <LI>Registry entries under: HKEY_CURRENT_USERSoftwareMicrosoftOfficeOutlookAdd insMicrosoft.OutlookBackup.1
    You might have to clear all of these (making a backup in #3, of course) in order to cause the appropriate amnesia. Hope this helps.

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