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  1. #1
    5 Star Lounger
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    Incoming Mail Options (Outlook 2000)

    Is there a way to route incoming mail to a persons individual folder instead of the inbox. This email box has 4-5 different addresses for each individual user however, it all comes into the same box. Is there a way to change that to each persons individual folder instead.

    Thank you

    NMP
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    If you can't convince them, confuse them. - Harry Truman <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Incoming Mail Options (Outlook 2000)

    Can it not be done with rules?
    You may have to add the individual users to your Contacts or PAB for them to be recognised by the rule.

  3. #3
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    Re: Incoming Mail Options (Outlook 2000)

    Can it? I am not real familiar with Outlook and it's rules...where should I start please? Options?
    NMP <img src=/S/cool.gif border=0 alt=cool width=15 height=15>

    If you can't convince them, confuse them. - Harry Truman <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

  4. #4
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    Re: Incoming Mail Options (Outlook 2000)

    This is really easy to do and no, you don't have to add any names to the contacts or the PAB. Note my instructions are for Outlook XP and 2003 but I am pretty sure they will work the same on 2000.

    This is based on the following:

    Everyone uses the same desktop and login.
    Outlook has already been configured to poll each email address.

    First, create a folder for each user in the Inbox.
    Then, under Tools, select Rules and create (note - on 2003, you can right click on an existing email in the inbox and the rules wizard will jump start your rule with data from that email.)

    Work your way through the options you, want your rule to look like the following:


    <UL><LI>Apply this rule after the message arrives
    <LI>sent to user1@domain.com (derived for the sent to people or distribution list)
    <LI>move it to user1 folder
    <LI>stop processing more rules[/list]There will be a couple options you can use for the "sent to" line - when you select that option, you can just enter the email address in the To text field near the bottom of the new window - it does not have to be a name already in the list - and this will not add the name either.

    The other option, is to select where it says "with specific words in the recipients address" then just add that user's name.

    The stop processing more rules can be omitted - which may be necessary if emails are sent to more than one of these users - the stop command will prevent users after the first recipient from getting that mail.

    Clear as mud, right? There is a bit of a learning curve but it can be figured out.

    Give that a try and get back with us if you need more help.
    Bill (AFE7Ret)
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  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Incoming Mail Options (Outlook 2000)

    I don't have Outlook 2000 nearby, so I'm not sure... however, if you are using IMO (Internet Mail Only mode), each incoming message should have an Account associated with it. If you add the Account field to the columns that display in the Inbox, you should see this. You might be able to base a rule on the Account. Maybe that will help if the above methods don't solve the problem.

  6. #6
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    Re: Incoming Mail Options (Outlook 2000)

    There might be a better rules option than targeting on the recipient. Since each user has an 'account' set up in Outlook, the rule can be set for 'when received through specified account' to move it to the users' individual folders.

  7. #7
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    Re: Incoming Mail Options (Outlook 2000)

    I agree - never even noticed that option before. How new is it and please don't tell me since Office 97!
    Bill (AFE7Ret)
    Freedom is NOT Free!
    Heat is the bane of all electronics!

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  8. #8
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    Re: Incoming Mail Options (Outlook 2000)

    I did not have a chance to thank all of you for your responses the other day. Was a busy day.

    Thank you!

    I asked for a student and literally am not that stealth at Outlook, haven't taught it since 1998, but wanted you to know that the start of each of my classes begins with a trip to Woody's Lounge. To introduce everyone to this fabulous 24/7 help source that I emphasize is the BEST!!! QUICKEST!!! and packed with folks who care and are very PROFESSIONAL!!!

    I salute you as always! <img src=/S/salute.gif border=0 alt=salute width=15 height=20>

    NMP
    NMP <img src=/S/cool.gif border=0 alt=cool width=15 height=15>

    If you can't convince them, confuse them. - Harry Truman <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

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