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Thread: Startup Hangs

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    Startup Hangs

    My other PC is running Windows98SE. When I try to boot, it reaches the stage where the desktop appears and then hangs. If I try Ctr-Alt-Del the only programs showing are msgsrv32(not responding) and Sbserv. If I click End Task on msgsrv32 I am asked to confirm and if I do end task nothing further happens. I can start in Safe Mode but do not know what to do next.

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    Re: Startup Hangs

    You may find some insight, or at least a place to start here.
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    Re: Startup Hangs

    Thank you for the link. However, realising that immediately before the problem occurred I had upgraded to the latest version of Kerio Personal Firewall, I booted in Safe Mode and used Add/Remove Programs to uninstall Kerio. On rebooting the problem seems to have been solved. Of interest though is the fact that before this problem started I had approx 820MB free disk space. I now have 665MB. Any thoughts? I shall keep the link on file for the future, thanks again.

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    Re: Startup Hangs

    Kerio probably left some install files behind, a few registry entries, a shortcut or two, maybe a folder and perhaps even some of the data related to the program and your system. Poke around using Windows Explorer and see what you come up with. Most of what you find should be safe to simply delete as there is no longer a program associated with the data or files. You might also try a search of your system for Kerio.
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    Re: Startup Hangs

    Further to my last post re missing hard disk space, I have dicovered a file fwdrv.err, 181,093KB in C:WindowsSystem. I have opened it in Word and it contains screeds of lines like this: (1) 31.7.2004 21:05:30 NdisHookFindConnection: Unable to find connection for address: 44:45:53:54:00:00, Direction: Out
    These all have dates and times from last night and today when I could not get the PC to boot. Word is having trouble repaginating the document but so far there are more than937,000 lines like this and the document runs to more than 21,000 pages. I presume it would be safe to delete this enormous file.

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    Re: Startup Hangs

    From what I read here that file would seem to have been generated by the Kerio Firewall program, and thus should be safe to delete. To be safe, I'd move it off your disk rather than deleting it (copy it to a CD or floppy, put it inside a .zip file or even e-mail it to yourself or a friend for safekeeping). Then if all is well after a few days you can probably trash it.

    I also found this Kerio Support page that details removing the firewall through Add/Remove Programs and a manual removal technique. HTH
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    Re: Startup Hangs

    Hi Doc,
    I've never used Kerio but I can't believe that a valid, un-corrupted error/log file should ever get to a size of 181,093 KB(!) unless an arbitrary limit on it had been de-selected in the options (as with NAV log files).
    I'd suggest Phil deletes it via the Recycle BIn temporarily, and then reclaims his disk space when he's happy that it is not needed. As for moving it, you must have bigger (or more) floppy disks than me, and any friend who tried to send me a 180MB email (even with broadband!) would end up storing it in a place where the sun don't shine, assuming that the ISP delivered it!

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    Re: Startup Hangs

    Hey Tony,

    Mental typo there. I was just not thinking when I wrote that. <img src=/S/doze.gif border=0 alt=doze width=15 height=15> I know I saw the last 3 digits of the file size. <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15>

    Phil could delete it to the Recycle Bin temporarily as you suggest. But a safer alternative woud be to rename the file and then, when he's sure it's not needed, delete it and empty the Recycle Bin.
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