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  1. #1
    2 Star Lounger
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    Envelope Printing Error (XP)

    Just recently upgraded a client from Office 97 to Office XP. SOME of the workstations are getting the following error when trying to print an envelope from a document.
    "Margins of Section 1 are set outside the printable area of the page. Do you want to continue?" If they say NO, the obvious happens...no envelope. If they say YES, you get an envelope, but no address or anything on it.
    Any ideas?
    Thanks

  2. #2
    Uranium Lounger
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    Re: Envelope Printing Error (XP)

    Are they all printing with the same drivers to the same printer. Different printers (& drivers) have different settings. Make sure they all have the latest drivers. Also, they may have modified the address autotext entry for an address layout by using "EnvelopeExtra1" or "EnvelopeExtra2". See <!mskb=277795>Microsoft Knowledge Base Article 277795<!/mskb>.

    You might take a look at the following threads that I found by searching the Lounge on your message (always a good idea to try first) <img src=/S/smile.gif border=0 alt=smile width=15 height=15>:

    here, here, here , here, & here
    Cheers,

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