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  1. #1
    Glenn C
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    Word 97 Loading Errors

    I just reinstalled Office 97 on two new WIN98 Pentiums and they both installed fine and worked fine for the first day. Later, I went to

  2. #2
    BAM
    Guest

    Re: Word 97 Loading Errors

    Hi Glen,

    There are many reasons why you might have problems starting Word. The fact that you are able to start it from an existing document makes me think it is either a corrupt Normal.dot, Registry key, or both.

    First locate Normal.dot and rename it to OldNormal.dot. Word will create a new one upon starting. Any customizations can be copied to the new Normal.dot via the Organizer (Tools/Templates and Add-Ins) One this is complete OldNormal.dot can be discarded.

    If that doesn't take care of it, follow the steps in this article for deleting the Data key in the Registry:
    <A target="_blank" HREF=http://www.mvps.org/word/FAQs/AppErrors/MissingMenusEtc.htm>http://www.mvps.org/word/FAQs/AppErr...ngMenusEtc.htm</A>

    Note that it is primarily written for missing menus but the steps are applicable.

    If you still have problems then additional troubleshooting steps are covered in this article:
    <A target="_blank" HREF=http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm>http://www.mvps.org/word/FAQs/AppErr...peningWord.htm</A>
    ~~~~~~~~~
    Cheers!

  3. #3
    Platinum Lounger
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    Re: Word 97 Loading Errors

    The "Compile error in hidden module" suggests to me that there may be an add-in which is in your startup folder, and this add-in has a problem.

    Check in your startup folder (Tools, options, file locations, and the folder under "startup") to see what files are in there- possibly something installed by a third party product. Rename the extension, and try starting Word again.

    That might not be causing the freeze-up, but it's suspicious.
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

  4. #4
    Glenn C
    Guest

    Re: Word 97 Loading Errors

    Normal.dot it was!
    I don

  5. #5
    Glenn C
    Guest

    Re: Word 97 Loading Errors

    Geoff:

    Man, you nailed that one!

    After some experimentation, I isolated

  6. #6
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    Re: Word 97 Loading Errors

    Glenn,

    Glad you got it.

    Cold beers gratefully accepted.
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

  7. #7
    Glenn C
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    Re: Word 97 Loading Errors

    WOW!
    You know how to send cold beer over the Internet too!
    This I HAVE to learn.
    --Glenn

  8. #8
    5 Star Lounger
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    Re: Word 97 Loading Errors

    <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>I'm afraid we settle for the <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16> smilie... Unless Geoff has something he wants to share with the rest of the class. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    Karen

  9. #9
    Plutonium Lounger Leif's Avatar
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    Re: Word 97 Loading Errors

    Where ther's a Will (or a Geoff) there's a Way.
    <A target="_blank" HREF=http://www.virtualbeer.com/send/index.shtml>Virtual Beer</A>

  10. #10
    KTYorke
    Guest

    Re: Word 97 Loading Errors

    Leif... THAT is fantastic!! *hic* <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16> <img src=/S/yum.gif border=0 alt=yum width=15 height=15>
    have fun
    KT

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