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  1. #1
    New Lounger
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    Option Unselected at Random (2002 SP2)

    I have a user who's option under the edit menu "When Selecting, automatically select entire word" seems to turn on and off at random. I don't think this option is document or template specific from my testing.
    The option does not always get unselected on log off or closing word. At this point, it seems to be at random. We've run spybot in the past as an attempt to fix this issue and it does not. I can't find anything on the MS site either. All ideas welcomed and appreciated!

  2. #2
    Uranium Lounger
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    Re: Option Unselected at Random (2002 SP2)

    It is possible that the DATA key in the registry has become corrupt & won't keep the change. See <post#=197827>post 197827</post#> for the steps on deleting & rebuilding the DATA key.
    Cheers,

  3. #3
    New Lounger
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    Re: Option Unselected at Random (2002 SP2)

    I tried that on her machine and sure enough - it's unchecked again today.

  4. #4
    Uranium Lounger
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    Re: Option Unselected at Random (2002 SP2)

    Sorry for not replying sooner, but I've been gone for a week & then lost this thread. I would then try all the steps in <post#=197827>post 197827</post#> & see if an add-in is causing it. Perhaps these are changes made by the network administrator? I can't think of anything else.

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