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  1. #1
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    Error office 03 - 03003 (MBSA 1.2.1 office 03)

    Have upgraded to xp pro sp2, run MSBA 1.2.1 reported error - error occurred while checking for office updates. Could not update files for office update inventory tool 03003. Same error was present prior to upgrade. Office product is SBE 2003 SP1. Any clues to correction would be appreciated.

    Thanks
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  2. #2
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    Re: Error office 03 - 03003 (MBSA 1.2.1 office 03)

    Where you connected to the Internet when you ran MBSA? MBSA needs to be connected to the Internet to download the necessary data files to run the scan.

    You can manually obtain the data files by following this procedure

  3. #3
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    Re: Error office 03 - 03003 (MBSA 1.2.1 office 03)

    Yes I was connected. So do I have to now follow your link or is being connected suppose to do the right thing. Thanks
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  4. #4
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    Re: Error office 03 - 03003 (MBSA 1.2.1 office 03)

    Being connected should enable MBSA to download the files. The only reason I could find for this not working was due to proxy servers requiring authentication (one of the topics on the FAQ page for MBSA). If this is not your situation then I do not know why it failed to download the data files. If you manually download the files using the procedure shown then MBSA should work.

  5. #5
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    Re: Error office 03 - 03003 (MBSA 1.2.1 office 03)

    Just reporting back on your latest post. I took the quick option and followed your FAQ link and can report no change. Same error still appears, so with the weekend approaching will have available time to follow your first referenced link.

    Thanks
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