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Thread: read receipts (2003)
2004-08-27, 05:49 #1
- Join Date
- Mar 2001
- Cheltenham, Gloucestershire, England
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read receipts (2003)
I am instituting a practice of using read receipts because we need to track this information. However, whenever I have received them from an outside source in the past I have been prompted to click yes on a dialog.
However, we are using 2003 and though I am receiving notification emails back for delivery and receipt - I have sent them to myself as a trial (via a different email address) I as recipient do not seem to get any indication that this is happening?
Is this something new to 2003? Or have I missed something somewhere?
2004-08-27, 13:46 #2
Re: read receipts (2003)
In OL2003, you have the option of how to answer requests for receipts. As for the emails that you have sent to yourself, is it possible that you have OL set to automatically send a receipt? Tools>Options>E-Mail Options>Tracking Options. Three options are available - Always send a response, Never send a response, or Ask me. If you have selected "Always", then you won't receive any indication that this is indeed taking place.John
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