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  1. #1
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    MSIEXEC stays on after SP2 Install (XP SP2)

    <P ID="edit" class=small>(Edited by JohnBF on 01-Sep-04 08:17. )</P>Prior to installing SP2 on XP I hooked up a 160 GB external WD and backed up. After installing SP 2, Windows kept wanting to install MS Money 2002. I deleted MSM 2002 from Add Or Remove Programs, but I'm not able to delete MSMoney 02 System Pack, I get a helpful message "Error 1606 Could access Network <garbage characters>"

    Problem is, MSIEXEC is perpetually running and seeking against the new WD, which has no MSI files. (The C: drive has loads of MSI files, natch.) I ran the instructions in <!mskb=555175>Microsoft Knowledge Base Article 555175<!/mskb> to no avail, though I can disable MSIEXEC, but that seems to be a bad idea long term. I have set my Automatic Updates panel under Control Panel to "Download but let me choose when to install", though that shouldn't play into the problem. One odd thing is that under Control Panel, Admin Tools, Services, Installer has the default switch /V (as in Victor) which isn't documented in <!mskb=314881>Microsoft Knowledge Base Article 314881<!/mskb> and although I can Stop the service under Extended services, it just restarts again.

    What's going on?

    31-Aug-04 09:35 Edit. None of the following have helped:
    Deleting the MSI file containing the MSM 02 System Pack (which I know is a bad idea, but I'm getting annoyed)
    Deregistering and reregistering MSIEXEC.EXE and MSI.DLL
    http://www.ahead.de/us/632206398365916.html
    http://www.intuit.com/support/quicke...in/574118.html

    I've poked through the registry further, but found nothing that meant anything to me. I have also found that when I disconnect the external WD drive, MSIEXEC starts seeking on the C: Drive.

    1-Sep-04 09:18 Edit.
    Something is still trying to fire up the installer, but with MSIEXEC disabled, the process dies. And here's a further odd thing. After some annoying behavior last night I looked in WINNTTEMP and found over 130,000 "MSI*.LOG" files. Didn't think to check if there were exactly 2^17 of them. Deleting them was a pain.
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    John

    I looked on (the August DVD of) TechNet and almost all the entries there seem to relate to Office! About all that's even relevant is <!mskb=310598>Microsoft Knowledge Base Article 310598<!/mskb>, which is an account of how the Windows Installer Technology works (that is, WHEN it works...).

    This doesn't look like a straightforward problem...

    John
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  3. #3
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    I think that somewhere in either the registry or in some folder there's an MSI reference or file that I need to eliminate, but with 100,000 files not counting MSI*.LOG files and the typical thousands of registry lines, it's worse that looking for a needle in a haystack. <img src=/S/sigh.gif border=0 alt=sigh width=15 height=15>
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    Don't know whether you've been here already, but how about looking in the startup areas, using any utility relevant, my current favourite being AUTORUNS from SysInternals? AUTORUNSC can give a sensibly-laid-out text file.

    John
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    Excellent find John, thank you. Here's hoping. <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    For the record (it's only been 5 months), I finally fixed this with the Windows Installer CleanUp Utility, <!mskb=290301>Microsoft Knowledge Base Article 290301<!/mskb>.
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    3 Star Lounger rcbjr2's Avatar
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    I am having a similar problem with Win 2000 (I would start a new thread, but our IT people block me from the main screen of WOPR). I noticed that my computer was very slow. I downloaded a utility to look at processes in more detail. I noticed that msiexec keeps trying to run idriver.exe and it's writing to my hard drive all the time. I tried to kill the process (and suspend it), but that didn't work, and messed up other things. In fact, after I tried to kill the process, it came right back. I've tried to find where it's loading, but can't find anything. I tried to uninstall something a little while ago and got error 1618 (another installation in progress). I tried to download the utility you mentioned (the install fixer), but that died with an error 1500 that another install was already running. I tried killing the msiexec process and pressing continue on the fix install, but then got other strange errors because msiexec started itself running again. So, I can't even seem to run the fix that might fix the error because the error is preventing the fix from loading. Any ideas on how I can get rid of this problem??

    Thx.

    -Rich Belthoff

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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    Try turning MSIEXEC -OFF- using the process in Method 4 in <!mskb=555175>Microsoft Knowledge Base Article 555175<!/mskb>, but by disabling the MSIEXEC service (rather than ennabling it as the KB explains), and THEN run Windows Installer CleanUp Utility - I think that's what I had to do to fix the problem (it's been a while). After you have it fixed, use Method 4 to re-enable MSIEXEC. Good luck <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>
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  9. #9
    3 Star Lounger rcbjr2's Avatar
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    I was able to disable MSIEXEC. I then killed the MSIEXEC process. I then tried to install the Installer Cleanup Utility, but the process died because MSIEXEC wasn't running, so I re-enabled MSIEXEC and was able to install the Installer Cleanup Utility. However, shortly thereafter, MSIEXEC started running again trying to install idriver.exe again (I think the installer process that died this morning was something to do with Outlook Express address book because I clicked on a vcard on the web and it tried to install into the address book but I stopped it; I looked at Sysinternals autoruns utility and it showed two processes trying to run for "setup50" related to Outlook Express and I turned them off, but it didn't help). However, what do I do with the Cleanup Utility? I saw a bunch of programs installed, and deleted something with no name thinking that might be the problem, but I didn't see that there was an install pending (which is why I assume that MSIEXEC keeps restarting itself). There ought to be an easy way to just turn off the install and move on.

    Thx.

    -Rich Belthoff

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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    I had to figure out what exactly MSIEXEC was trying to install, and then use the Windows Cleanup Utility to clear it out. In my case it was a stub of MSMoney.

    IDriver.exe is part of the Installshield tools, start here http://consumer.installshield.com/kb.asp?id=Q108440 and look for known problems. Maybe you can remove Installshield and reinstall it from that same site. Note that one of the problems may be that you do not have sufficient Admin rights on your PC - if this is a corporate machine, perhaps you should involve your IT maintenance people. Also, see Installsite.org 1618 error ... export a backup of your registry before altering any registry settings.

    You can disable MSIEXEC permanently, but you won't be able to intall the relatively common *.MSI installation files; it's better to set it to run manually, so it asks for permission when called.
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  11. #11
    3 Star Lounger rcbjr2's Avatar
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    Thanks for checking into this for me. I used Method 1 from the KB article to unregister msiexec. It helped stop the process. I will probably have to re-register it at some point, but I want to review all the material I've seen. I had tried cleaning the "inprogress" etc. registry entries, but there was nothing there. I'll see if I can uninstall installshield. I've had problems with it before (and it may have been a number of years ago when I also had an error 1500, but can't remember what I did to fix it).

    Thx.

    -Rich

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    3 Star Lounger rcbjr2's Avatar
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    Re: MSIEXEC stays on after SP2 Install (XP SP2)

    Well, I thought maybe rebooting a few times and leaving MSIEXEC unregistered for a while might help, but it didn't. As soon as I used Method 1 in the KB article to re-register it, it started running idriver again. I had to kill the processes again and unregister it. Oh well, I guess I'll try to deal with this again when I need to install something else. I'm going to see if I can't get rid of the installshield as well.

    Thx.

    -Rich Belthoff

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