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  1. #1
    Lounger
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    Read receipts to Comcast user bounce (2000)

    A non-networked user with WinME and O2K finds that when Comcast correspondents (using Office XP or 2003) request read receipts and he tries to send them, they hang in the Outbox and details of the send/receive dialog indicate Comcast has rejected them.

    Do you know of any workarounds? Comcast tech support officially doesn't support Outlook and couldn't help.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Read receipts to Comcast user bounce (2000)

    > Do you know of any workarounds?

    Don't send read receipts?

    I believe Outlook's read receipts are sent in Rich Text Format, also known as TNEF. It may be that Comcast is rejecting messages in this format (easy to test by experimenting). Or it may have nothing to do with Outlook. Certain recent spam and virus messages are made up to look like delivery or read receipts, so it could be that Comcast is simply rejecting all external receipts. The truth probably is a corporate secret. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  3. #3
    Lounger
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    Re: Read receipts to Comcast user bounce (2000)

    Thanks much. I tried and Comcast does not seem to reject RTF-formatted mail messages out of hand. Therefore your other thought (that Comcast rejects all external receipts) may well be the truth of the matter. Your quick and insightful reply is much appreciated. [img]/forums/images/smilies/smile.gif[/img]

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