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  1. #1
    Star Lounger
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    Home Edition Conflict with IE6 (Win XP Home SR-1 / SR-2)

    I wonder if someone can help (hopefully I'm posting to the correct forum). At work I use "Win XP Pro" with "IE6" and at home on a PC purchased 12 months ago I use "Win XP Home" with "IE6". At work I can see any web page I call up properly without "gaps". However at home if I try to view certain pages that are no problem at work there are gaps where certain link buttons should be. This has been happening for months and I have tried various things such as making sure that I am up to exactly the same version of IE6 etc. I have gone through all the internet settings and they are exactly the same. Several colleagues at work were having the same problem with their home PCs if they were using Home edition, but everything is perfect if they have Windows 98 and IE6. Over the months we have tried loading Java software to try and cure the problem as someone thought it was a java problem. However, with the release of SP2 for Windows one of my colleagues took the plunge and installed it and it has cured her problem. I have now installed SP2 myself but my problem is still there. Despite clearing internet history, temp files and cookies the sites I wish to view still have gaps. I just wondered if anyone has heard of this before as I have tried searching here, google and usenet to no avail. Any help would be greatly appreciated. By the way I don't use Windows Firewall but instead I use Norton Internet Security. I also used the same Norton software on my old home PC which ran Win98 and had no problem viewing sites.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    I have not heard of this, but am suspicious of some kind of ad blocking. I wonder whether Norton (or some other program) might think those graphics are ads, and therefore blocks them. Some web sites use images located on a different server (for load balancing, or whatever reason), and Norton may notice the discrepancy. If you inspect the <IMG SRC=url> code for the missing images, maybe it will confirm this (or maybe not <img src=/S/smile.gif border=0 alt=smile width=15 height=15> ).

  3. #3
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Thank you for replying I'll give that a go!

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    Silver Lounger
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Another possibility is that Java Virtual Machine is not installed on your computer (for legal reasons, Microsoft does not include JavaVM in IE anymore). To install the latest version of JavaVM, go to http://java.com and click on "Get It Now" button. If you have JavaVM already installed, it is better to obtain the latest version anyway.

  5. #5
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Many thanks for the suggestions but none of these have worked. I think I'm just going to have to buy a new PC!! I tried playing the Microsoft suggested Bejewelled game on their website - the game worked but the little ads round about the game were all blank. So I'm wondering if it may have anything to do with my Norton. I haven't tried their forums to see if this issue is mentioned here. It's strange because I haven't set my Norton up any differently on this newer PC. Thanks anyway

  6. #6
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    I didn't have the problem but was intrigued by the Java suggestion, so I downloaded it and in short order got the same message about a Home Edition Conflict (which has since disappeared), and am now getting runtime errors and have a script editor popping up every time that happens. I haven't rebooted yet, but I plan to uninstall Java unless someone can explain what is going on.

  7. #7
    Super Moderator jscher2000's Avatar
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    What exactly did you download??

    Script errors are optional, or should I say, you can't fix other web authors' script errors, so most people choose not to know about them. Under IE's Tools>Internet Options...>Advanced tab, you can toggle the messages on and off for web pages. If you are getting the errors in other contexts, please give more details.

  8. #8
    Super Moderator jscher2000's Avatar
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Can you post some URLs for sites that don't work properly? I think that will help with the diagnosis.

  9. #9
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    I downloaded the Java Virtual Machine and just once got the Home Edition Conflict message. I now think the scripting error messages date from long before that and have been cured by your suggested changes to IE options. Thanks.

  10. #10
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Here are two that definitely show the problem - www.jbpthistlefc.co.uk - after the home page you are brought to a page which has a banner across the top showing three logos "JBP Thistle FC", "John Bell Pipeline" and "Ferryhill House Hotel" - at work I see all three, but on my home PC I only see "JBP Thistle FC". There is also a black strip below this banner with links to pages "Home", "Reports", "Fixtures", "League", "Squad", "Sponsors", "Archive", "Gallery" and "Appearances" - at home the "Sponsors" one is missing! It's really weird.
    Another page is my cats' breeder site whcih is - http://www.btinternet.com/~addictikat/ - the home page has another banner at the top (mmm is it a banner problem?) which should show a picture of a beautiful ragdoll on the left with six hyperlink buttons - none of the buttons or the picture shows at home one the PC using Windows XP with Norton, but does show on my ancient PC with Win98 and Norton. I really appreciate your help. I wasn't able to get to the PC last night because of my daughter and her story writing - as I was going to try and disable norton and fly quickly onto the net to see if that makes a difference - I shall try this tonight.
    Thanks very much

  11. #11
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Is the NEW SP2 pop up blocker turned on?
    This is turned on by default and is under Tools in the menu.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  12. #12
    Super Moderator jscher2000's Avatar
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    Try adding these host names to your Trusted Sites list. This assumes that you trust these sites. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    Tools > Internet Options... > Security tab > select Trusted Sites > click the Sites... button to access the list

    then enter

    www.btinternet.com

    and try the http://www.btinternet.com/~addictikat/ site

    If the buttons work, then your default security settings may be a bit too strict for regular browsing. Go back into your Trusted Sites list and remove www.btinternet.com (since there are zillions of user pages there and surely you can't really trust them all). Then select the Internet zone and check your security setting. What do you have?

    Regarding the other site, I have no explanation for the blockage. Sounds like a good time to try Firefox. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  13. #13
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    I thought I had these as trusted sites but will check as per your suggestion. Last night I turned Norton Firewall off and Norton Ad Blocker, but made no difference - I put on Windows firewall.
    Haven't heard of Firefox but have just been on the site and downloaded - anything is worth a try! Do you recommend?

  14. #14
    Super Moderator jscher2000's Avatar
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    Re: Home Edition Conflict with IE6 (Win XP Home SR

    I've been using Firefox for a month or two. My comments on it are on the Lounge's "alternative browsers" board. The one thing that makes me crazy is that it does not implement certain keystrokes used for editing. Naturally these are needed when composing posts here in the Lounge. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15> Otherwise, I only really see a few sites a month where the JavaScript that automates the forms is written using proprietary, IE-only code. In those cases, I fire up IE6.

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