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  1. #1
    ccj
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    calendar info not available

    We are using OL2000 on Exchange Server 5.5. When I try to plan a meeting using Actions....Plan a Meeting with this one employee his calendar always shows as "no information". I am able to view his calendar using File...Open...Other users folder. Does anyone know what I need to do to make this user's calendar visible when using "Plan a meeting"? Thanks

  2. #2
    Platinum Lounger
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    Re: calendar info not available

    this is on the meeting's scheduling tab? it's not you, the user needs to publish his free busy information.

  3. #3
    ccj
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    Re: calendar info not available

    The user has the publish free/busy set to 2 months and the server is set to update the server every 15 minutes.

  4. #4
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    Re: calendar info not available

    are you both using the same server? if he's publishing it to where your outlook can see it, then it would show up on the scheduling tab.

    you might want to open outlook from the command line using /cleanfreebusy switch <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/q197/1/80.asp>Q197180</A>

  5. #5
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    Re: calendar info not available

    I think MaryJ is on the right trail and that you and this other person are not on the same server because we've had similar problems in our company setup which uses Outlook with Exchange 5.5. Each server in the mail system has to replicate its free/busy data to every other server. Because this has the ability to flood the network, system administrators often decide that this needs to be switched off (usually without telling the end users!)
    Find out what server you and this other person are on - do this through Tools | Services then select Microsoft Exchange Server | Properties. Click on the Advanced tab and then click on the Add button by the Open these additional Mailboxes field. In the Add Mailbox dialogue, type enough of the person's name to restrict the list but ensure that the name is not unique. This forces Outlook to bring up a list from which you can select the correct person and click on the Properties button. This will tell you which physical server that person is on. Repeat this for your own name if you don't know which server you're on. (If you type enough characters of the name so it becomes unique, Outlook will just add the name to the Add Mailbox dialogue and you will not be able to use the Properties method to find out the underlying server name)
    I bet that this person is on a different server to you. If they are, you must get the systems administrator(s) to confirm that free/busy data is replicated between (at least) these two servers. If it isn't, it needs to be.
    Good luck! <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>
    Silverback

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