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  1. #1
    New Lounger
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    Outlook 2003 (2003 SP1)

    Word attachments take a very long time to open.

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Outlook 2003 (2003 SP1)

    Compared to...

    ...When you double-click on the same Word document in Windows Explorer?
    ...When you turn off the Anti-Virus software you are running?
    ...A comparable sized Excel Spreadsheet?

  3. #3
    New Lounger
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    Re: Outlook 2003 (2003 SP1)

    When I open Word by itself it open in a blink of an eye as does Excel. Yes, I have turned off NAV and it does the same. If I delete Normal.dot the attachments open quickly. After I reboot the computer, it does the same thing over and opens slowly...about 1.5 to 2 minutes to open.

  4. #4
    3 Star Lounger
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    Re: Outlook 2003 (2003 SP1)

    There is an issue with documents opening slowly if you have changed the location of the templates. This can be a full UNC path change ... so server names etc will all impact. There is a knowledge base article on this if you do a search for template location you should find it.

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