Results 1 to 9 of 9
  1. #1
    3 Star Lounger
    Join Date
    May 2001
    Location
    Kenilworth, Warwickshire, England
    Posts
    269
    Thanks
    3
    Thanked 0 Times in 0 Posts

    I'm a non-person! (W2K, Office 2000)

    Something happened to my laptop going in or out of a docking station, and it seems to have wiped all my personalised office information. powerpoint toolbars, excel toolbars. etc

    Most important outlook will now not open, and this is urgent.

    Outlook opens in the background, I sign onto the server, I can see my default outlook today screen with my inbox, and then a dialogue box pops up "failed to register a VB script DLL. Reinstall or run regsvr32.exe vbscript.dll to self register. Crogramm....scdcncls.ico is not a valid icon file"

    It seems to run and says it is successfull. scdcncls.ico is where it should be.

    Any ideqas out there please

    Mike C

  2. #2
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    What then happens - does Outlook shut down - what is it that you cannot do or get to?

    Do you have a PST and is Outlook finding it? Is the PST on the Network Server side or on the Laptop?

    Do you usually run any add-ins? (Tools | Options | Other | Advanced |

    Are you also stating that you have successfully run "regsvr32.exe vbscript.dll"? (The paragraph break confused me.)
    -John ... I float in liquid gardens
    UTC -7ąDS

  3. #3
    3 Star Lounger
    Join Date
    May 2001
    Location
    Kenilworth, Warwickshire, England
    Posts
    269
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    John hi,

    yes outlook closes when I ok the dialogue box reporting the error.

    I have several PST files all local on laptop - I leave almost nothing on the server. my outlook today screen that I can see int he background seems to give a correct message count in all of the folders that have included in it. Certainly no error is reported.

    I dont think there are any add-ins currently installed.

    it does report successfull running on regsvr32 etc. Sorry about the break.

    Thanks for responding

    Mike C

  4. #4
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    See if the two later steps in <!mskb=271141>Microsoft Knowledge Base Article 271141<!/mskb> are of help.
    -John ... I float in liquid gardens
    UTC -7ąDS

  5. #5
    3 Star Lounger
    Join Date
    May 2001
    Location
    Kenilworth, Warwickshire, England
    Posts
    269
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    John,

    thanks, this sounds spot on, but it doesnt work.

    I'll keep looking

    thanks

    Mike c

  6. #6
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    Mike I don't have ideas, but if the disruption happened when docking and undocking, I wonder if you have a corrupted PST or more likely OST. On your laptop, find and completely delete your OST file and see if it helps. It will be rebuilt next time Outlook runs normally (rebuild may take a little while if you are syncing a lot of server folders). Don't (obviously) delete your PST file, instead, make a backup copy of it and then run scanpst.exe on it.
    -John ... I float in liquid gardens
    UTC -7ąDS

  7. #7
    3 Star Lounger
    Join Date
    May 2001
    Location
    Kenilworth, Warwickshire, England
    Posts
    269
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    John,
    thanks for staying wiith me.

    deleting ost made no difference. I then emptied my outlook folder with all the psts in it. I went onto a company desktop and changed my folders in the exchange files so that they used standard forms. I then restarted outlook.

    Outlook today started with a much smaller set of message folders, compatible with my having removed all the pst files, but again just after painting the screen it failed with the vbscript error I started off with. It did not get as far as repopulating an ost file.

    When I repair (or rather try to repair) outlook it hits a problem in the config.msi folder saying that it cant repair one of the temp files, possibly because it has been patched. When I cleared (renamed) config.msi folder and tried a repair it still failed, but put a lot of files into the folder before starting to buil some dot.tmp files. This contrasts with where it was before when it had just a dozen or so dot.tmp files.

    ?????

    M

  8. #8
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    Mike, do you use any custom forms in Outlook?

    If not, this is sounding like you need to back up all your Outlook data files including PSTs and sig files, and reinstall Outlook.
    -John ... I float in liquid gardens
    UTC -7ąDS

  9. #9
    3 Star Lounger
    Join Date
    May 2001
    Location
    Kenilworth, Warwickshire, England
    Posts
    269
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Re: I'm a non-person! (W2K, Office 2000)

    John,

    yes thank you I did! I have already bitten the bullet and re-installed. to no avail......

    they are re-building the machine even as we speak

    thanks again

    Mike C

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •