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  1. #1
    Super Moderator jscher2000's Avatar
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    Re: Not Rec'ing incoming mail (Outlook XP,SP3 on W

    Did the Send and Receive group settings get messed up somehow? Maybe create a new Send and Receive group and see if that one works normally. (If so, delete the old one.)

  2. #2
    Star Lounger
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    Not Rec'ing incoming mail (Outlook XP,SP3 on WinXP)

    Recently converted several hundred PC's from Windows 2k to Windows XP. Now several users must select a mail folder other than inbox and select inbox again to receive mail. F5 or F9 does not work. Setting Send/Receive to 1 minute does not work. Rebuild PC to no avail. All service packs applied. Does not work with or w/out service packs. Word is not email editor. Mail format is Rich text. Outgoing mail is also held in the outbox until the folder is deselected/selecteted.

    ****Update

    Windows SP2 fixed this problem in addition to remove word as email editor.

  3. #3
    Star Lounger
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    Re: Not Rec'ing incoming mail (Outlook XP,SP3 on WinXP)

    It is probably the Cached Exchange Mode feature which is causing you grief. Either the .ost file has become corrupt or it is not synching with the server. Either way, try searching the local drive for *.ost and delete it. Next time you open Outlook, it will re-synch and recreate this file. You may want to do some investigating on this new feature, Cached Exchange Mode... it caused me nothing but grief and I ended up turning it off, especially on an Exchange Server. It probably works great for offline users, but has unexpected results for Exchange Server clients. Hope this helped... trish

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