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  1. #1
    2 Star Lounger
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    problem opening PST file (Office 2K)

    My computer crashed last week and I'm trying to recover. I copied the outlook.pst file from the machine to another computer before reformatting the hard drive.

    Now, I've reloaded Office 2K, and Outlook started a new pst file. I've opened two older pst files, and they show up fine. When I try to open the most recent one, it gives me an error:
    "Properties for this information service must be defined prior to use."

    Then it tells me that the file "is not a personal folders file."

    Is there something wrong with my file? I've checked that it is not read only (one suggestion from the KB). I recopied it from the old machine, but the error is consistent. I've done this technique several times, but never after a crash.

    Thanks!
    Bob
    Writing Consultant / Word Template Designer
    Words Connect

  2. #2
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    Re: problem opening PST file (Office 2K)

    Have you tried right-clicking on the problem PST, selecting Properties|Security and seeing whether the user rights are the same as those for the PSTs which are giving you no problem? (This would not apply if you are on a Windows 98/Me set-up.) HTH
    Gre

  3. #3
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    Re: problem opening PST file (Office 2K)

    I don't get a Security tab on the Properties dialog (using XP Home). From what I can see, the properties on all the files are the same.

    Bob
    Writing Consultant / Word Template Designer
    Words Connect

  4. #4
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    Re: problem opening PST file (Office 2K)

    It may be worth trying the third and final options in <post#=407789>post 407789</post#>.

  5. #5
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    Re: problem opening PST file (Office 2K)

    That was it! I had forgotten about the Inbox Repair tool. Thanks bunches! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23>

    Bob
    Writing Consultant / Word Template Designer
    Words Connect

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