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  1. #1
    5 Star Lounger
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    DDE Server not responding (Windows XP Professional SP2)

    I have a computer that has locked up, or at least the keyboard and mouse are locked. Outlook 2003 is running. When I try to shut down using the power switch (I am unable to activate the start button with the mouse or keyboard) I get a message that the DDE Server is not responding. I hear occasional disk activity. I am about to disconnect the power as I have no other way to shut down the system. Any thoughts.

  2. #2
    Plutonium Lounger
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    Re: DDE Server not responding (Windows XP Professional SP2)

    If Ctrl+Alt+Del once or twice doesn't work either, I would just pull the plug. Not elegant, but there's not much else you can do...

  3. #3
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    Re: DDE Server not responding (Windows XP Professional SP2)

    Did that and checked the system log in the management console, event viewer system. The only recurring "red" error is ,"The GEAR Security service has reported an invalid current state".

  4. #4
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    Re: DDE Server not responding (Windows XP Professional SP2)

    Has the PC gone into standby or hibernation?

    Joe
    Joe

  5. #5
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    Re: DDE Server not responding (Windows XP Professional SP2)

    After several shutdown and restarts everything seems to be working OK now. I can not find anything that would cause my keyboard and mouse to freeze while programs seemed to be running, eg. Outlook would collect incoming email. I figured out that the pressing the power switch briefly on my PC would close open programs and shut down the computer normally. I am keeping my fingers crossed that Windows XP has fixed itself. All very strange.

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