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  1. #1
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    OE 6 and Norton Personal Firewall (OE 6)

    I am helping a fellow who had gobs and gobs of spyware, adware, malware, etc. We got rid of most of the nasties with ADAWARE, SPYBOT and PEST PATROL. Then I installed Norton Internet Security 2003 which includes Norton Antivirus and Norton Personal Firewall. In order to send and receive email using Outllook Express 6.0, it is necessary to disable the firewall. What would be causing that? Is there some setting that can be changed in the firewall so that it does not have to be disabled?

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    Super Moderator jscher2000's Avatar
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    Re: OE 6 and Norton Personal Firewall (OE 6)

    It would be bad software design on Symantec's part, but... here's something to check. Do you have Norton Antivirus set up to scan incoming mail? The usual clue is that the incoming server name will be changed from the "real" server name to either localhost or 127.0.0.1. This is a reference to your computer, and is the address of a proxy server that retrieves the mail and scans it before handing it off to Outlook Express. It's possible that the Norton Personal Firewall is blocking this "incoming connection" from your own computer.

    Does NPF show you that it is blocking that connection? Does it let you allow that particular connection? Hopefully someone who uses the NA and NPF products together will be able to share personal experiences. Otherwise, you could try the Symantec support database.

  3. #3
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    Re: OE 6 and Norton Personal Firewall (OE 6)

    Hi

    This is based on Norton Internet Security 2004 but it should be the same or very similar for 2003. The following will check the firewall to make sure the program has not been blocked.
    Within Norton Internet Security click on Personal Firewall in the middle pane and then on Configure in the right pane.

    Select the Programs tab and wait a few seconds for it to build a list of programs that have rules set up. Scroll down the list until you find Microsoft Outlook Express (there may be more than 1 entry). With Outlook Express settings of "Permit All" or "Automatic" should be OK. If it is set to "Block All" or "Custom" then either change them to "Permit All" or select them and click the Remove button. If you click Remove then they will be reconfigured the next time Outlook Express is run (Just click the Permit or Automatic options when asked).

    I have Outlook Express listed 3 times, 2 are set to Automatic and 1 to Permit All.

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