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  1. #1
    3 Star Lounger
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    unknown user profile (xp/sr2)

    I was snooping around in my control panel and I ran across sometime puzzling. I don't know about the account unknown in user profiles. I am the only user and the only account that shows up in the accounts screen except for guest which is shut off. I am attaching a screen shot of what I found and where I found it. Should I delete the account? Thanks.
    John

  2. #2
    Uranium Lounger
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    Re: unknown user profile (xp/sr2)

    Might be an administrator account setup by the system manufacturer for diagnostics and remote help functions. But that's just a guess. Anything in your events log that indicates this account has been active ?? It' very small and doesn't seem to be hurting anything, but I agree it is unnerving, not knowing how it got there or what it's for.

    Are you able to access the account from within Control Panel ?? I'd try that first. BTW - When did you set up this machine and when was it being built ?? Those dates on the accounts could indicate when the system was built and the OS was "installed" and when you got it and setup your account. Have you contacted the manufacturer ??
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  3. #3
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    Re: unknown user profile (xp/sr2)

    Is that XP Home or XP Pro? I would have expected a profile LAPTOP/Administrator to be present also if it were XP Pro (dunno about XP Home). My Adminstrator profile is considerably larger than either of the two "user" profiles.

    John
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  4. #4
    3 Star Lounger
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    Re: unknown user profile (xp/sr2)

    Hi Doc,
    I have owned the laptop for a couple years now. I noticed the entry says it was modified last in Sept and not when it was created. How about when I installed SR2 around that date? In the control panel under user accounts it does not show up. It also doesn't show up in documents and settings on the hard drive.
    John

  5. #5
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    Re: unknown user profile (xp/sr2)

    It is XP Home SR2.

  6. #6
    Uranium Lounger
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    Re: unknown user profile (xp/sr2)

    Hi John,

    I didn't get an extra user profile when I installed SP2, but I don't think I'll be complaining about that any time soon. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Your answer might be found in this KB article here or this one here. My guess would be that the SP2 installation modified this existing profile in the registry somehow and caused it to display in your user accounts from which it had been incompletely or incorrectly removed. HTH
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  7. #7
    Plutonium Lounger
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    Re: unknown user profile (xp/sr2)

    You would get an entry like this if you have ever deleted a user account, the system no longer "knows" the user who owns this profile.

    StuartR

  8. #8
    Super Moderator jscher2000's Avatar
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    Re: unknown user profile (xp/sr2)

    This reminds me a bit of the extra account that is added when you install the .Net framework. However, it had a name...

  9. #9
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    Re: unknown user profile (xp/sr2)

    Hi Doc,
    The first link you provided sounds like what I am finding. I do have an account listed as owner in documents and settings but no owner entry on the accounts page in control panel. The computer came that way. I think I will just leave things alone. Thanks everyone.

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