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Thread: McAfee Scan

  1. #1
    New Lounger
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    McAfee Scan

    Although my McAfee subscription is fine, when I bring up the software to "scan" my computer, the 'scan' button is greyed out. Any idea what's wrong and how to fix it? Thanks!

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: McAfee Scan

    I don't use VirusScan, so I can't really help on this. However, if you could post your version number, maybe someone with the same version can take a look at the dialog and see if there is anything obvious that might not be set correctly.

  3. #3
    Plutonium Lounger
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    Re: McAfee Scan

    Haven't I also seen where some viruses/trojans DISABLE virus scanning software? You might want to visit the McAfee Forum and either search for an answer or ask someone there. My recollection (awhile ago now) is that help is pretty good over there.

  4. #4
    Uranium Lounger
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    Re: McAfee Scan

    Have you tried using an online virus scan service to see if you're infected with something that could be causing this ??
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