Just upgraded from Office 97 to Office 2000. All seemed to be well, till I noticed that no new contacts were being synchronised with my Palm. The problem turned out to be that all new contacts were automatically being set up as private, even though the Private flag is not ticked when I set up the contact. I have checked every setting I can find (including the one the Microsoft web site tells you to change under Advanced Email Options(!)) and I can't stop it doing this. No info from Microsoft. Can anyone suggest other things to try?