Contacts marked Private without human intervention

[rjh42]

Just upgraded from Office 97 to Office 2000. All seemed to be well, till I noticed that no new contacts were being synchronised with my Palm. The problem turned out to be that all new contacts were automatically being set up as private, even though the Private flag is not ticked when I set up the contact. I have checked every setting I can find (including the one the Microsoft web site tells you to change under Advanced Email Options(!)) and I can't stop it doing this. No info from Microsoft. Can anyone suggest other things to try?

[MaryJ]

are you using the small business contact manager? it's a known issue.

<A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/q241/8/46.asp>http://support.microsoft.com/support/kb/ar...s/q241/8/46.asp</A>

[rjh42]

I hadn't realised I was, but after consulting that page at microsoft I realised that it was enabled. Disabling it has fixed the problem. Thanks a million - I spent hours trying to find the problem. By the way, how come you found exactly the right article in the Microsoft KB when I spent an hour in search trying to find something appropriate? Is there some secret to searching I don't know?

[MaryJ]

i found it in seconds because i knew exactly what was wrong and knew it involved the sbcm. so i searched for sbcm. other searches aren't as fast. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

i used the web site for this search because i don't have technet installed on the computer i used this morning. but, if i use the technet cd, i can find a lot of things that you can't find online unless oyu know the KB#, because of the crazy keywords used.