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  1. #1
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    summary info tagged onto doc

    I have a client who is having a problem with some of his Word documents. If he opens the document from Explorer, it opens fine. If he opens it from within Word (ie, by using the File, Open command) the document opens in a different format...the layout changes and there is a lot of "stuff" appended to the end of the document...about half a page of garbage characters like this:
    h0nr

  2. #2
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    Re: summary info tagged onto doc

    Hi Sue,

    Have your client check the "Files of Type" setting in the Open dialog. Switch it from "Recover text from any file" to Word docs or All files.

    HTH,

    Chris

  3. #3
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    Re: summary info tagged onto doc

    Thanks, Chris!! That did it.

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