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  1. #1
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    Mailmerge and Spam (Office 2003)

    I just noticed an interesting thing in that I just did a mailmerge to email from Word 2003. In effect what it does (at least outwardly) is send an individual email to each addressee. My list had over 300 addresses in it, my own email address was included. When I received it, I found it in my Spam folder. I also have a couple of domains that appear to be impenetrable. One is roadrunner, the other ... the error says Mail Server is Down or Unreachable, error: 10060.
    Does anybody know of a work around? It happened with both HTML and Plain-Text versions of the same email.

    Thanks,

    --Jim

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Mailmerge and Spam (Office 2003)

    Can you post the headers of the message you found in your spam folder? (View>Options...) You can replace identifying text with ZZZ and identifying numbers with 999 for confidentiality. If there's nothing wrong in the headers (e.g., a "precedence bulk" heading), perhaps it is an Office 2003 thing. In other words, some spam filters may not yet realize that Outlook 2003 is a valid version of Outlook.

    As for the impenetrable domains, try sending the message as a regular message (just copy and paste everything into a new message). If that gets through, then definitely there is a problem with the merge approach.

  3. #3
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    Re: Mailmerge and Spam (Office 2003)

    Received: (qmail 15878 invoked from network); 6 Nov 2004 21:02:31 -0000
    Received: from zz99.zz.com (HELO zz.com) (192.168.0.25)
    by 0 with SMTP; 6 Nov 2004 21:02:31 -0000
    Received: (qmail 4235 invoked by uid 1011); 6 Nov 2004 21:02:30 -0000
    Received: from by mx01 by uid 1003 with qmail-scanner-1.22
    (clamdscan: 0.65. Clear:RC:0(12.148.231.112):.
    Processed in 1.263143 secs); 06 Nov 2004 21:02:30 -0000
    Received: from unknown (HELO zzz-zz-smtp1.zzz-zzzz.zzzzzz.com) (12.148.231.112)
    by zz.com with SMTP; 6 Nov 2004 21:02:29 -0000
    From: Webshield SMTP V4.5 P0803.345 Mail Service
    Date: Sat Nov 06 16:00:05 2004
    To: <zzzzzz@zz.com>
    Subject: Returned Mail: Error During Delivery
    X-Qmail-Scanner-Message-ID: <10997749496724221@mx01>

    How's that? It means absolutely nothing to me!
    I've sent individual emails to the same domain, and got the same error ... I just learned that we've been blacklisted, so I guess I have to get a hotmail address.
    --Jim

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Mailmerge and Spam (Office 2003)

    <P ID="edit" class=small>(Edited by jscher2000 on 08-Nov-04 16:14. )</P>Sorry, the headers we need are the ones from your message, not from the bounceback message.

    Added: Just saw this:

    > I just learned that we've been blacklisted

    It's quite urgent to convince the people who operate the blackhole lists that you are not operating an open relay. If you are operating an open relay, which typically is due to laziness on the part of IT or users working remotely who don't want to have to change the outbound (SMTP) server in Outlook when they travel, you need to close it ASAP. Trust me; word gets around.

    > so I guess I have to get a hotmail address

    That isn't going to help, since Word cannot merge to Hotmail. Blacklists go by your SMTP server's IP address. The best immediate workaround in a POP3 environment is to determine your ISP's SMTP server's name and use that as your outbound mail server. If you are in an Exchange environment, this probably is outside of your control.

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