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  1. #1
    Platinum Lounger
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    HP PSC 2510 installs on every powerup (SP2)

    A friend of mine has a Hewlett-Packard "All in One" PSC 2510, which is USB-connected to an Advent notebook running XP Home SP2.

    Each time the laptop is powered up, the PSC 2510 reinstalls itself. I couldn't see why this should be the case, since it should be a one-time-only event.

    I couldn't find anything on the HP support website, and my only query was whether the latest drivers were installed (from 08/2004). I couldn't find this out in the time available, but I suspect the drivers were older.

    Has anyone any idea about this problem?

    Thanks!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  2. #2
    Plutonium Lounger Leif's Avatar
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  3. #3
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    Re: HP PSC 2510 installs on every powerup (SP2)

    Thanks, Leif -- that seems fairly likely!

    But I'm not sure whether or not the PSC 2510 is regarded as a Plug and Play device -- off-hand, I can't see why it shouldn't. Furthermore, I would have no idea whether, and how, I could cause it to be recognised as a Plug-and-Play device! I suppose putting the latest drivers on wouldn't hurt, so next time I'm down there I will try this together with the registry mod suggested in the MSKB article. It's a bit surprising not to see anything in HP's support website, apart from something very general about Troubleshooting USB-connected printers...

    Thanks again!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: HP PSC 2510 installs on every powerup (SP2)

    >> It's a bit surprising not to see anything in HP's support website...

    Perhaps it's because it is an XP issue as opposed to an HP one.

  5. #5
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    Re: HP PSC 2510 installs on every powerup (SP2)

    John,

    I'm having the same problem with XP Pro, SP2 installed. I tried what that article said, but I can't delete the key item. No error message, just can't delete it.

  6. #6
    Plutonium Lounger Leif's Avatar
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    Re: HP PSC 2510 installs on every powerup (SP2)

    Are you logged in with administrator priveleges?

  7. #7
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    Re: HP PSC 2510 installs on every powerup (SP2)

    Yes, I believe I am.

  8. #8
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    Re: HP PSC 2510 installs on every powerup (SP2)

    Problem fixed by the computer vendor who happens to be my son. Many administratiive settings in Control Panel Administrative icon turned off. No idea how it happened.

  9. #9
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    Re: HP PSC 2510 installs on every powerup (SP2)

    Does he do home visits in the UK?!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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