Page 1 of 2 12 LastLast
Results 1 to 15 of 18
  1. #1
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Printing Problem

    I have a Canon S400SP bubble jet colour printer. I've always had an occassional problem with printing from MS Office (even with previous printers) but now the situation seems to be worsening. It seems that the printer chokes on certain fonts, or if combinations of fonts are used on the same page. I'm sure it's associated with Office/ Word, because if I first print to a .PDF driver, then to paper, there's never a problem.

    Usually, the first part of the page or document is OK, then it degenerates from there, as typified by the attachment. Sometimes I can get better results with such offending documents, by printing page at a time, letting the printer take a breather in between... sounds stupid, I know, but that's the way it is.

    Does anybody suffer from the same ailment (their printer, that is) and have any suggestions for a remedy.

    If it's of relevance, all my ink tanks are full and the printer has just been put through its cleaning/ maintenance paces.

    Alan
    Attached Images Attached Images

  2. #2
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Just as a matter of interest, what happens if you increase the font size by one or two points?

  3. #3
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Hmmm <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15> ... I just tried that, with everything in 14pt (formerly 12pt) and it printed perfectly.
    So is there an answer hiding in there somewhere?

    Alan

  4. #4
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    I'm not sure. From looking at you attachment, my instinct told me that there is perhaps a row or two of jets that are blocked and if you synchronise the row height of the text with the height of the printhead, the missing bits coincide with white space.

    You could try printing a block of black - say 1cm wide and the length of the page - and see how that comes out. If there is a regular pattern of stripes, that may be your answer. If it does print stripey but you print that to Acrobat and then print to the printer and you then *don't* get the pattern, I'm flummoxed.

    (What happens with photo's, from within Word and from a graphics app?)

  5. #5
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Printing a vertical black stripe certainly confirms a consistently scratchy pattern, pretty much the same for a Word doc and a PDF version. Its wavelength seems to be about 7mm, if that's of any significance.

    I carried out the head cleaning operation a couple of times, and this seems to have made the pattern more uniform, but now uniformly scratchy <img src=/S/sad.gif border=0 alt=sad width=15 height=15>. I might have to travel on that for a while and see if it continues to improve with use.

    cheers

    Alan

  6. #6
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Sounds like the print-head prints in bands of about 7mm.

    Other than more cleaning cycles in the hope they will eventually do the job, I can't think of an alternative to replacing them.

  7. #7
    Uranium Lounger
    Join Date
    Jan 2001
    Location
    South Carolina, USA
    Posts
    7,295
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    It sounds to me like you have a cracked circuit board or a contact problem between the print cartridge and the print head so that some of the jets are failing to fire.
    Legare Coleman

  8. #8
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Thanks Leif, and Legare, for your suggestions. It appears to be improving with use (cleaning), so I'd say it is/ was a jet clog problem. Still gets me why PDF is always OK. Maybe it's printing as a graphic, rather than with printer fonts... or something like that?

    Alan

  9. #9
    4 Star Lounger
    Join Date
    Oct 2001
    Location
    Bellevue, Nebraska, USA
    Posts
    569
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Printing Problem

    Alan,

    Are you using genuine Cannon cartridges? I have had so many people complain about printing problems only to find out they were using 3rd party cartridges (which claim to be identical) - as soon as they put in genuine cartridges - all problems cleared.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    Heat is the bane of all electronics!

    ─────────────────────

  10. #10
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Hi Bill

    Yes, the cartridges are genuine, with plenty of ink. This might also be a contributor - lack of frequent, continual use may have clagged nozzle(s). It still seems to be picking up with usage, but still prints the PDF version better than the Word rendition.

    Alan

  11. #11
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Is the pdf version a true 1:1 scale? - or have you got any 'fit to page' type setup selected? I'm just wondering if some coincidental scaling is having a hidden effect.

  12. #12
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Revisiting this old thread, the plot thickens... and the print does too, but only sometimes.

    I had a recurrence of this problem today. I was in a position to be able to print many copies of the same thing, so decided to experiment a bit. I am pretty sure there was consistency in my results:
    Print from Word - worst
    Print from PDF - better
    Print from PDF as an image - flawless

    This (if correct) has swung me right away from the idea of clogged jets, and onto something unknown. I do know that there are differences between "printer fonts" and the myriad of fonts available on the system, and that there are differences between printing in graphics and text modes. But my knowledge stops there. <img src=/S/sad.gif border=0 alt=sad width=15 height=15>

    Do these latest results throw any more light on what the problem might be?

    Alan

  13. #13
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    Can you define 'Print from pdf as an image'? - I'm not sure I understand the difference between that and plain printing the pdf.

  14. #14
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Melbourne, Victoria, Australia
    Posts
    5,016
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Printing Problem

    I checked this option in the Print dialog of Acrobat Reader 5.0
    Edited - take no notice of the preview. I was actually printing pure text.

    Alan
    Attached Images Attached Images

  15. #15
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Quedgeley, Gloucester, England
    Posts
    5,333
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Printing Problem

    Alan

    Though it seems like an enormous bodge, why not use one of the "print from Office to a PDF file" programs -- and then print the resulting PDF file? (On rereading the entire thread, it seems that this is what you are already doing! Sorry!!).

    Also, you might like to see if you can clean the print-heads manually with a lint-free cloth, in addition to the printer's own "clean the nozzles" function.

    John

    "Printing? It's dead easy. Just a matter of putting some dots on a page..."
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •