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  1. #1
    Star Lounger
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    Unwanted 'Glacier' in Outlook (Exch Server 2000)

    A friend with a small Exchange Server setup says that she and a co-worker both have intermittent cases where the word "Glacier" gets prepended to her emails and the Glacier background graphic gets added, even though they don't have background graphics selected.

    ????

    The artifacts aren't seen by some recipients, but is seen by other recipients of the same email.

    The other two users on her system appear not to have this issue. (They haven't received any of the same complaints.)

    Having Googled, I vaguely understand what http://www.mail-archive.com/razor-users@li...t/msg02012.html is talking about. Though it's potentially enlightening, I'm still left with no possible actions.

    What the heck??

    D.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Unwanted 'Glacier' in Outlook (Exch Server 200

    Usually, the user determines whether "stationery" such as Glacier will be embedded in the message. The only time I can think of that the server might play a role is if it automatically converts RTF format messages to HTML format messages for external recipients. I don't know how to specify the stationery used in that process, but if the server insists on using Glacier, I suggest creating replacing it with a blank HTML file of the same name.

  3. #3
    Star Lounger
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    Re: Unwanted 'Glacier' in Outlook (Exch Server 200

    Okay, I guess my only remaining option is to actually go look at her settings and see what the heck's going on.

    Ironically, the first email I got from her that exhibited this symptom started with the word "Spam," which morphed into "GlacierSpam." The first guy who Googled that, looking for whatever he could find, stumbled on a free porn site, and wondered whether some unethical site had managed to insert some bit of SomethingWare, which might get blocked by some firewalls/filters, thus explaining how the symptom only shows up for some recipients.

    So I'm still scratchin' my head...

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