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  1. #1
    New Lounger
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    file menu fails to scroll (word 2000)

    Hi,
    Word has suddenly refused to scroll down the file menu. All the other menus will scroll down but when I press down the file menu ---nothing.
    This started quit suddenly a few days ago. Have not installed any new software.
    I am using a old machine (PII 400 384mb ram)
    Found nothing in forum search on this topic.

    Anybody seen this? solution?

    Thanks

    Kyle

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: file menu fails to scroll (word 2000)

    I'm not sure what has happened to your menu, but you have several options. The first is to try to use the Reset command to restore your menus to factory condition. Right-click past the end of the menu bar and choose Customize... On the Toolbars tab, highlight Menu Bar and click the Reset... button.

    If that doesn't work, you can try replacing your templates one-by-one. See the steps described in Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post>.

  3. #3
    New Lounger
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    Re: file menu fails to scroll (word 2000)

    Thanks for the info.

    I followed the suggestions in the linked article. Opening word with winword.exe /a did allow word to drop the file menu properly.
    Removing the folder items did not cure the problem.

    The next step has lost me . I have never learned how to run a macro. Is there any other step that might achieve this end?

    It is not completely clear to me. Is the running of the macro what he is saying to do under "back up all your options?"

    Also,
    under step 5 he says "non-global add-ins (the ones that aren't in the startup folder)" will be removed. What will be lost?

    Ignorance is my excuse.

    thanks for your help.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: file menu fails to scroll (word 2000)

    Macros aren't so bad. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> You can use that one by doing the following:
    1. <LI>Create a new blank document.
      <LI>Press Alt+F8 to open the Macros dialog. Change the "macros in" drop-down to refer to the new document (e.g., Document1).
      <LI>Type the macro name ListAddins and click the Create button. After a few moments, the Visual Basic Editor should open and display some lines of text similar to this:
      <pre>Sub ListAddins()
      '
      ' ListAddins Macro
      ' Macro created 11/17/2004 by Jefferson F. Scher
      '

      End Sub</pre>

      <LI>Position your insertion point in the blank line above End Sub. Copy the following lines and paste them into the VB Editor:

      <code>' Based on post # 197827 by Phil Rabichow
      Dim MyAddin As COMAddIn
      For Each MyAddin In Application.COMAddIns
      ActiveDocument.Content.InsertAfter _
      MyAddin.Description & " (" & MyAddin.ProgID & "):" & _
      IIf(MyAddin.Connect, " *Active*", " Not Active") & vbCrLf
      Next</code>

      <LI>Choose Debug>Compile Project to make sure everything is in order.
      <LI>Close the VBE and return to your document. Press Alt+F8 to call up the Macros dialog and run your ListAddins macro.
    Aw shucks, I guess you could just open the attached document instead.
    Attached Files Attached Files

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: file menu fails to scroll (word 2000)

    I guess I missed several other questions. But before moving into more complicated and destructive fixes, did you try the Second Step #2-5? Renaming Normal.dot to abNormal.dot and letting Word create a new one (the next time you start it up) often is the quick fix.

  6. #6
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    Re: file menu fails to scroll (word 2000)

    I did try that sort of fix as suggested in the Phil Rabichow article.
    However he suggested normal.old

    which I used and it had no effect.

    just for a lark I tried your suggestion of ab.normal and


    voil

  7. #7
    Uranium Lounger
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    Re: file menu fails to scroll (word 2000)

    Hi Kyle:
    It should make no difference what you rename normal.dot to. The important thing is that Word has to recreate normal.dot & this will correct issues caused by a corrupt normal.dot. Any way, glad you got it fixed.
    Cheers,

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