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  1. #1
    New Lounger
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    Fatal exception OE after Spyware clean up

    I was trying to help my neighbors to get their PC running a little faster, win 98 and found it was loaded with spyware, so I installed and ran Spybot Search and Destroy , now when the PC is restarted or when we try to shut it down we get this fatal exception OE at 0028:c028bac6 in VXD Vwin32(05)

    I searched MS website and they suggested turning off the DMIStart, but they only have DM_service in their start utility. The PC is running much quicker now, but I feel really bad because it seems like I replaced one problem with another, any suggestions would be greatly appreciated.

    Mary

  2. #2
    New Lounger
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    Re: Fatal exception OE after Spyware clean up

    Well, I guess, part of my problem is writing down the correct 0E error number, here we go again, 0028:C02A27A8 VXD VWIN32(05) + 000012D0, it has to be registry change

    thanks loungers

    Mary

  3. #3
    Uranium Lounger
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    Re: Fatal exception OE after Spyware clean up

    Hi Mary:
    Spybot has a recovery feature. Why don't you click on Recovery & restore everything? Then, if it's working again, you can be more selective when you remove the spyware.

  4. #4
    Platinum Lounger
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    Re: Fatal exception OE after Spyware clean up

    Techadvice.com lists several possible causes for this.

  5. #5
    Uranium Lounger
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    Re: Fatal exception OE after Spyware clean up

    Hi Mary,

    Part of the problem might be that you haven't completely cleaned out all the junk. You said you ran Spybot S&D, but did you also run Adaware se and install SpywareBlaster and remember to update each program before you run it ?? These are all free programs and when used together, do a pretty decent job of removing and then keeping out most of the internet garbage out there.

    If all you did was install Spybot and remove the junk it found, then the likely cause of the problem you "created" is more spyware or spyware that doesn't like that you removed what you removed and is kicking up a fuss about it. Are you still able to access Windows and install programs ?? Or can't you get past the error ?? If it's the latter, try booting into safe mode open Spybot and restore everything you removed and then start fresh being more selective or using Adaware first. This is one of those times when persistence is a virtue. Some of this stuff gets dug in and is difficult to find and extricate. But not impossible !!! Don't blame yourself, and keep after it. You didn't cause the problems, you're trying to fix them !!!
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  6. #6
    New Lounger
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    Re: Fatal exception OE after Spyware clean up

    Thanks for all of the good input, I will try doing the Spybot restore, I forgot about that feature, and then install AdAware and starting from scratch again, I know of several excellent websites that deal with spyware removal so I visit those sites also.
    http://spywarewarrior.com/
    http://spyware.articleinsider.com/45...e_removal.html
    http://www.spywareguide.com/index.php

    I also found on Gateway's website a Fatal Exception patch, of all things. I wish more was published on spyware and the damage it does, it will live on a PC forever if allowed, <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15> . Sometimes we just need to be pointed in another direction to find the solution. Thanks!

  7. #7
    Uranium Lounger
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    Re: Fatal exception OE after Spyware clean up

    You might want to take a look at this Star Post on the subject. Or I might humbly suggest this Star Post as well, for links to some interesting reading.
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  8. #8
    New Lounger
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    Re: Fatal exception OE after Spyware clean up

    Many thanks for your time and energy!

    Mary

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